MalwareRetail & ConsumerRetailRansomwareData ExfiltratedCustomer Data InvolvedDelayed DiscoveryIdentity (basic)Government IDFinancial accountFinancial credentialsMediumContained

Powerhouse Retail Services

bd_26e229a4b8303bad · schema v1 · pii pii-v1

Severity

Medium

Discovered

Sep 20, 2023

Filed

Feb 9, 2026

To disclose

29 months

Affected

23state residents only

Linked

7 filings

Confidence

66%

Full breach record for Powerhouse Retail Services →4 incidents on file

Powerhouse Retail Services experienced a ransomware incident on September 20, 2023, resulting in unauthorized access to its network. The company contained the threat immediately and conducted an investigation. On January 22, 2026, it determined that personal information of approximately 23 New Hampshire residents, including names, Social Security numbers, and financial account details, may have been accessed or removed. Notices were sent on February 3, 2026, offering credit monitoring services.

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Incident timeline

discovery → filing · 29 months / 873 days

Sep 20, 2023

Begins

Sep 20, 2023

Discovered

Feb 9, 2026

Filed

vs. sector median

+117 wks slower

This filing is one of 7 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (6) · sorted by filing gap

Texas State AGbd_485a778092cf2cca2026-02-04 · +5dVerified
Maine State AGbd_3dfe3ea201afe4b22026-02-03 · +6dCandidate
Indiana State AGbd_3f4af44caafcf9ae2026-02-03 · +6dVerified
Vermont State AGbd_512c8d67b1e6aac02026-02-03 · +6dVerified

Show 2 more filings ↓up to 6d gap

Massachusetts State AGbd_6070d226563cff5d2026-02-03 · +6dVerified
Nebraska State AGbd_adbf653025b274ee2026-02-03 · +6dVerified

Name: Powerhouse Retail Services
norm: powerhouse retail
Domain: powerhousenow.com

Name: Powerhouse Retail Services
norm: powerhouse retail
Domain: powerhousenow.com
Industry: Retail & Consumerllm

Discovered: Sep 20, 2023
Breach occurred: Sep 20, 2023
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Feb 3, 2026
Affected individuals: 23state-resident count only
Data types: Identity (basic)Government IDFinancial accountFinancial credentials
Attack vector: Ransomware
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: Notified the New Hampshire Attorney General

During the incident: Immediately contained the threat by disabling all unauthorized access to the network
Commenced a prompt and thorough investigation
Worked with cybersecurity professionals experienced in handling these types of incidents
Conducted a thorough and detailed manual review of all the data contained on the impacted servers
Notified all potentially impacted individuals as expeditiously as possible
Provided written notice on February 3, 2026
Changes made: Offering residents with Social Security numbers impacted a complimentary membership with a credit monitoring service
Advising the affected residents regarding precautionary measures to best protect their identity and financial accounts
Continues to evaluate and improve, where appropriate, its administrative and technical safeguards
Training its employees on best practices related to cybersecurity, policies, procedures, and protocols, and tools to protect its network environment
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 29 months(873 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 7 filings · 7 states

View merged incident ↗

Maine State AGFeb 3 · first

Indiana State AGFeb 3 · first

Vermont State AGFeb 3 · first

Massachusetts State AGFeb 3 · first

Nebraska State AGFeb 3 · first

Texas State AG+1d

New Hampshire State AG+6d · this page

Pattern: first filing Feb 3 (ME), last Feb 9 (NH) — a 6-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/powerhouse-retail-services-20260209.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Feb 9, 2026
Raw hash: d049b5dc454c766628649592a4ebef3ca9c1ba74fe2cf42023302a0c48851ce2

Linked disclosures

Regulatory filings (6) · sorted by filing gap

Reporting entityPowerhouse Retail Services

Victim entityPowerhouse Retail Services

Incidentdiscovered Sep 20, 2023

Stated responseImmediately contained the threat by disabling all unauthorized access to the network

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov