HackingFinancial ServicesFinanceVulnerability ExploitZero-DaySupply Chain (3P Vendor)Data ExfiltratedCustomer Data InvolvedIdentity (basic)Financial accountLowContained

NorthEast Community Bank

bd_25a110ef74230f2d · schema v1 · pii pii-v1

Severity

Low

Discovered

May 31, 2023

Filed

Sep 29, 2023

To disclose

17 weeks

Affected

3state residents only

Linked

2 filings

Confidence

66%

Full breach record for NorthEast Community Bank →

NorthEast Community Bank, via core processor FIS, disclosed a data security incident involving Progress Software's MOVEit Transfer tool. A zero-day vulnerability was exploited between May 31 and June 1, 2023, potentially exposing New Hampshire customers' names, addresses, and debit/ATM card numbers. FIS disabled the tool, patched systems, and engaged forensic experts. Three NH residents were notified on September 26, 2023, and offered two years of credit monitoring.

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Incident timeline

discovery → filing · 17 weeks / 121 days

May 31, 2023

Begins

May 31, 2023

Discovered

Sep 29, 2023

Filed

vs. sector median

+9 wks slower

This filing is one of 2 about the same incident.View merged incident

Part of Progress Software Corporation supply-chain incident (2023) — a supply-chain cascade affecting multiple organizations.View cascade →

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Maine State AGbd_654139c05fa0fa852023-09-26 · +3dCandidate

Name: FIDELITY NATIONAL INFORMATION SERVICES, INC.
norm: fidelity national information
Domain: fisglobal.com

Name: NorthEast Community Bank
norm: northeast community bank
Industry: Financial Servicesllm

Discovered: May 31, 2023
Breach occurred: May 31, 2023 – Jun 1, 2023
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Sep 26, 2023
Affected individuals: 3state-resident count only
Data types: Identity (basic)Financial account
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: Notified State of New Hampshire Office of the Attorney General
Initial access: exploit_public_facing

During the incident: FIS immediately ceased using MOVEit Transfer and disabled it in its system
FIS successfully deployed patches on all instances of the MOVEit Transfer applications
FIS immediately launched an investigation with the assistance of cyber experts
FIS notified law enforcement
NorthEast Community Bank is sending notifications by mail to the affected individuals
FIS and NorthEast Community Bank are offering two years of credit monitoring to affected customers
Changes made: FIS will continue to carefully evaluate the cybersecurity posture of third-party file transfer tools
FIS is taking steps to further secure its use of all third-party transfer tools
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 17 weeks(121 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Maine State AGSep 26 · first

New Hampshire State AG+3d · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/northeast-community-bank-fidelity-national-information-services-progress-software-20230929.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 29, 2023
Raw hash: 36848fa444e41912160f714e71aed773181f2b46d0ddcec0d57944ca71df6589

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityFIDELITY NATIONAL INFORMATION SERVICES, INC.

Victim entityNorthEast Community Bank

Incidentdiscovered May 31, 2023

Stated responseFIS immediately ceased using MOVEit Transfer and disabled it in its system

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov