MisuseFinancial ServicesFinanceData MishandlingEmployee Data InvolvedIdentity (basic)Government IDFinancial accountMediumResolved

DISCOVER FINANCIAL SERVICES

bd_24882815a01adc3c · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jun 30, 2020

Filed

Jul 28, 2020

To disclose

28 days

Affected

8state residents only

Linked

8 filings

Confidence

65%

Full breach record for DISCOVER FINANCIAL SERVICES →104 incidents on file

Discover Financial Services notified Montana residents of a data breach on June 30, 2020, involving a contract employee who improperly handled personal loan customer data. The incident involved names, addresses, SSNs, and loan details. Discover blocked access, notified law enforcement, and offered two years of Experian IdentityWorks services.

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Incident timeline

discovery → filing · 28 days

Jun 30, 2020

Begins

Jun 30, 2020

Discovered

Jul 28, 2020

Filed

vs. sector median

4 wks faster

This filing is one of 8 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (7) · sorted by filing gap

Massachusetts State AGbd_2d7d0be114104f222020-07-28Verified
Indiana State AGbd_b4ab54768bb3a2a52020-07-28Verified
Massachusetts State AGbd_7ce6500ac5613bf02020-07-31 · +3dVerified
Massachusetts State AGbd_8a465f53868696702020-07-31 · +3dVerified

Show 3 more filings ↓up to 3d gap

Massachusetts State AGbd_8dcf62ac294d69da2020-07-31 · +3dVerified
Massachusetts State AGbd_f1c0c636b410592f2020-07-31 · +3dVerified
Massachusetts State AGbd_fe78be33ab6bb3852020-07-31 · +3dVerified

Name: DISCOVER FINANCIAL SERVICES
norm: discover financial

Name: DISCOVER FINANCIAL SERVICES
norm: discover financial
Industry: Financial Servicesllm

Discovered: Jun 30, 2020
Breach occurred: Jun 30, 2020
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jul 1, 2020
Affected individuals: 8state-resident count only
Data types: Identity (basic)Government IDFinancial account
Data elements: Social Security numberDate of birth
Attack vector: Insider
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: Internal
Regulator citations: Notifying federal law enforcement
Initial access: insider_action

During the incident: Immediately launched an investigation
Blocked all further system access for this contract employee
Notifying federal law enforcement
Enhancing our security program to help avoid similar incidents in the future
Believe that unauthorized copies of the mishandled data have been destroyed by the former contractor
Arranged to have Experian’s Identity Restoration support available
Provided complimentary two-year membership of Experian’s IdentityWorks product and services
Changes made: Enhancing our security program to help avoid similar incidents in the future
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 28 days(28 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 8 filings · 3 states

View merged incident ↗

Massachusetts State AGJul 28 · first

Indiana State AGJul 28 · first

Montana State AGJul 28 · first · this page

Massachusetts State AG+3d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/Discover-Consumer-ltr.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 28, 2020
Raw hash: 33f06dbcced0faf8a5cce448730f52321cddfc46c537a8b299b75801c380e42b

Linked disclosures

Regulatory filings (7) · sorted by filing gap

Reporting entityDISCOVER FINANCIAL SERVICES

Victim entityDISCOVER FINANCIAL SERVICES

Incidentdiscovered Jun 30, 2020

Stated responseImmediately launched an investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov