HackingFinancial ServicesTechnologyFinanceVulnerability ExploitSupply Chain (3P Vendor)Data ExfiltratedCustomer Data InvolvedIdentity (basic)Government IDHighContained

JACKSON NATIONAL LIFE INSURANCE COMPANY

bd_23c03d25d6131fce · schema v1 · pii pii-v1

Severity

High

Discovered

May 31, 2023

Filed

Jul 27, 2023

To disclose

8 weeks

Affected

62,929state residents only

Linked

11 records

Confidence

64%

Full breach record for JACKSON NATIONAL LIFE INSURANCE COMPANY →41 incidents on file

Pension Benefit Information, LLC (PBI), a third-party vendor for Jackson National Life Insurance Company, disclosed that an unauthorized third party exploited a vulnerability in Progress Software's MOVEit Transfer software. The attacker accessed PBI servers on May 29-30, 2023, downloading data including names, Social Security numbers, and dates of birth. PBI offered 12 months of credit monitoring to affected individuals.

J jump to incidentP pin to compareR raw source

South Carolina clock✓ SC CRA notice due8 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 2 days

discovery → filing · 8 weeks / 57 days

May 29, 2023

Begins

May 31, 2023

Discovered

Jul 27, 2023

Filed

vs. sector median

on median

This filing is one of 11 records about the same incident.View merged incident

Linked disclosures

Why this link?

Ransomware claims (1)

Leak Sitecl0pbd_d95ca6ae977c3c0a2023-06-29 · +28dVerified by operator

Regulatory filings (9) · sorted by filing gap

Oregon State AGbd_26cceeee85a9892e2023-07-27Verified by operator
California State AGbd_cbc64703c49a54d12023-07-25 · +2dVerified by operator
Indiana State AGbd_3fe0eaa9ffec360e2023-07-24 · +3dVerified
Washington State AGbd_b3e70fedca02f1462023-07-24 · +3dVerified by operator

Show 5 more filings ↓up to 207d gap

Oregon State AGbd_21d3af3146357a5a2023-08-17 · +21dVerified by operator
SEC 8-Kbd_266b6ea0ae51a5a02023-06-26 · +31dVerified by operator
Massachusetts State AGbd_49c73b8932d737ea2023-06-26 · +31dVerified by operator
Massachusetts State AGbd_f794eff399eebc9e2023-06-26 · +31dVerified by operator
Illinois State AGbd_ffe7fc836ad85bcf2023-01-01 · +207dVerified by operator

Name: Pension Benefit Information, LLC
norm: pension benefit information
Domain: jackson.com

Name: JACKSON NATIONAL LIFE INSURANCE COMPANY
norm: jackson national life insurance
Domain: jackson.com
Industry: Financial ServicesllmTechnologyllm

Discovered: May 31, 2023
Breach occurred: May 29, 2023 – May 30, 2023
Undetected for: 2 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 62,929state-resident count only
Data types: Identity (basic)Government ID
Data elements: Social Security numberDate of birth
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Initial access: exploit_public_facing

During the incident: Promptly took steps to secure servers
Investigate
Assess the security of our systems
Notify potentially affected customers and individuals
Reviewing and enhancing our information security policies and procedures
Offering you access to 12 months of complimentary credit monitoring and identity restoration services through Kroll
Changes made: Reviewing and enhancing our information security policies and procedures
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 8 weeks(57 days from discovery to filing)
Compliance flags: SC CRA notice due
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 10 filings · 7 states

View merged incident ↗

Illinois State AGJan 1 · first

SEC 8-K+176d

Massachusetts State AG+176d

Indiana State AG+204d

Washington State AG+204d

California State AG+205d

Oregon State AG+207d

South Carolina State AG+207d · this page

Oregon State AG+228d

Pattern: first filing Jan 1 (IL), last Aug 17 (OR) — a 228-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://consumer.sc.gov/sites/consumer/files/Documents/Security%20Breach%20Notices/JacksonNationalLifeInsuranceCompany.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 27, 2023
Raw hash: 6c150ec38e34a689dc0877753b969f2601849074f6785525b15ded2b6fef079f

Linked disclosures

Ransomware claims (1)

Regulatory filings (9) · sorted by filing gap

Reporting entityPension Benefit Information, LLC

Victim entityJACKSON NATIONAL LIFE INSURANCE COMPANY

Incidentdiscovered May 31, 2023

Stated responsePromptly took steps to secure servers

ComplianceSC CRA notice due

Extraction provenanceno artifact recorded

Source provenanceconsumer.sc.gov