PhysicalFinancial ServicesFinanceTheftCustomer Data InvolvedIdentity (basic)Government IDFinancial accountMediumContained

Transcend Capital

bd_1f484643344bf4a9 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Oct 31, 2011

Filed

Nov 11, 2011

To disclose

11 days

Affected

1state residents only

Confidence

64%

Full breach record for Transcend Capital →2 incidents on file

Transcend Capital, LLC reported the theft of an unencrypted laptop from its Dallas branch office on October 31, 2011. The incident potentially affected 1 client in New Hampshire. Compromised data may include names, account numbers, and for a few clients, social security numbers. The firm notified affected clients, offered credit monitoring to those with SSNs exposed, and implemented physical security measures (locking cables) and reinforced encryption policies.

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Incident timeline

discovery → filing · 11 days

Oct 31, 2011

Begins

Oct 31, 2011

Discovered

Nov 11, 2011

Filed

vs. sector median

7 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1 affectedView incident

Name: Transcend Capital
norm: transcend capital
Domain: transcendcapital.com

Name: Transcend Capital
norm: transcend capital
Domain: transcendcapital.com
Industry: Financial Servicesllm

Discovered: Oct 31, 2011
Breach occurred: Oct 31, 2011
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 1state-resident count only
Data types: Identity (basic)Government IDFinancial account
Attack vector: Unknown
MITRE ATT&CK: T1052 Exfiltration Over Physical Medium
Threat actor: External
Regulator citations: Notified NH Department of Justice

During the incident: Contacted the home office within minutes of the theft
Contacted the police department to report the loss
Notified all clients that may have been potentially affected by this breach
Offered a year of credit monitoring service at the firms cost for clients whose social security number may have been potentially compromised
Changes made: Required the branch office to secure laptops to their desk with a locking cable
Reminded all branch offices of the firm policy regarding encryption and password protection of all electronic devices
Changing account numbers for affected clients in the coming weeks
Monitoring accounts for any suspicious activity
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 11 days(11 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/transcend-capital-20111111.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Nov 11, 2011
Raw hash: e56d394669a9defdaa7872c143016534e32ad42be7a9333087a2272ace66ad03

Reporting entityTranscend Capital

Victim entityTranscend Capital

Incidentdiscovered Oct 31, 2011

Stated responseContacted the home office within minutes of the theft

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov