AccidentalHealthcareHealthcareMisconfigurationCustomer Data InvolvedPHIHealth (basic)Identity (basic)LowResolved

ConvenientMD Urgent Care

bd_1ec5cb14be046eeb · schema v1 · pii pii-v1

Severity

Low

Discovered

Apr 7, 2021

Filed

May 10, 2021

To disclose

5 weeks

Affected · nationwide

126 in this filing

Linked

2 filings

Confidence

66%

Full breach record for ConvenientMD Urgent Care →3 incidents on file

ConvenientMD Urgent Care notified the NH AG of a data security breach involving its online health care portal operated by Experity Health. An error in the portal presentation caused 12 individuals' lab results to be inadvertently accessed by another patient. The incident affected PHI and basic identity data. Notification was sent on April 27, 2021.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 127 days

discovery → filing · 5 weeks / 33 days

Dec 1, 2020

Begins

Apr 7, 2021

Discovered

May 10, 2021

Filed

vs. sector median

8 wks faster

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_8d578aad99b7184a2021-05-10Verified

Name: ConvenientMD Urgent Care
norm: convenientmd urgent care

Name: ConvenientMD Urgent Care
norm: convenientmd urgent care
Industry: Healthcarellm

Discovered: Apr 7, 2021
Breach occurred: Dec 1, 2020 – Jan 31, 2021
Undetected for: 127 daysoccurrence → discovery
Materiality determined: —
Notification sent: Apr 27, 2021
Affected individuals: 12state + nationwide
Data types: PHIHealth (basic)Identity (basic)
Attack vector: Misconfiguration
Regulator citations: Notified New Hampshire Office of the Attorney General

During the incident: Sent notification to affected individuals on April 27, 2021
Worked with Experity to ensure that the error in the Portal has been corrected
Addressed any questions or concerns from affected individuals
Changes made: Corrected the error in the Portal to prevent similar issues from reoccurring
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(33 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Massachusetts State AGMay 10 · first

New Hampshire State AGMay 10 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/convenient-md-urgent-care-20210510.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 10, 2021
Raw hash: 3aeda7158cc024c7f9bbef048549d6dafc5498bd79ef09f2c1f9d313c16faf0b

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityConvenientMD Urgent Care

Victim entityConvenientMD Urgent Care

Incidentdiscovered Apr 7, 2021

Stated responseSent notification to affected individuals on April 27, 2021

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov