HackingTechnologyHospitalityInformationVulnerability ExploitStolen CredentialsData ExfiltratedMulti-Stage ChainTargetedIdentity (basic)Financial accountCredentialsMediumContained

Sark Technologies LLC

bd_1e1572f873d07f13 · schema v1 · pii pii-v1

Severity

Medium

Discovered

May 26, 2019

Filed

Aug 2, 2019

To disclose

10 weeks

Affected · nationwide

43,250325 in this filing

Linked

5 filings

Confidence

65%

Full breach record for Sark Technologies LLC →

Sark Technologies LLC (SuperINN.com) notified the NH AG of a data breach affecting ~43,250 individuals. Attackers exploited PHP web shells and SQL injection vulnerabilities in the SuperINN Plus web app (Sept 2018-July 2019) to exfiltrate guest PII and encrypted credit card data. Discovered May 26, 2019. Sark removed shells, patched vulnerabilities, rotated keys, and engaged forensic investigators.

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Incident timeline

undetected · 245 days

discovery → filing · 10 weeks / 68 days

Sep 23, 2018

Begins

May 26, 2019

Discovered

Aug 2, 2019

Filed

vs. sector median

9 wks faster

This filing is one of 5 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (4) · sorted by filing gap

Massachusetts State AGbd_49d624cae94ccd212019-08-02Verified
California State AGbd_f099424e53eb01512019-08-02Verified
Montana State AGbd_c88aea9c362b93882019-08-01 · +1dVerified by operator
Washington State AGbd_3c1530c52b456d762019-07-26 · +7dCandidate

Name: BENESCH, FRIEDLANDER, COPLAN & ARONOFF LLP
norm: benesch friedlander coplan aronoff

Name: Sark Technologies LLC
norm: sark technologies
Industry: TechnologyllmHospitalityllm

Discovered: May 26, 2019
Breach occurred: Sep 23, 2018 – Jul 16, 2019
Undetected for: 245 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 43,250state + nationwide
Data types: Identity (basic)Financial accountCredentials
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1078 Valid AccountsT1041 Exfiltration Over C2 Channel
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General
Initial access: exploit_public_facing

During the incident: Identified and removed the PHP web shells
Reconfigured the web application to prevent the ability to upload PHP files
Identified and removed the SQL injection vulnerability
Rotated encryption keys
Engaged a third party to conduct a forensic investigation
Systems are undergoing penetration testing
Changes made: Engaged a third party to conduct a forensic investigation
Corrected the underlying issue
Systems are undergoing penetration testing to identify any other vulnerabilities
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 10 weeks(68 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 5 filings · 5 states

View merged incident ↗

Washington State AGJul 26 · first

Montana State AG+6d

Massachusetts State AG+7d

California State AG+7d

New Hampshire State AG+7d · this page

Pattern: first filing Jul 26 (WA), last Aug 2 (NH) — a 7-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/sark-technologies-20190802.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 2, 2019
Raw hash: d5d60f8921f642eadcdcc9b3cfa06c6b83bf520de4f873d3d17478e5577f00b5

Linked disclosures

Regulatory filings (4) · sorted by filing gap

Reporting entityBENESCH, FRIEDLANDER, COPLAN & ARONOFF LLP

Victim entitySark Technologies LLC

Incidentdiscovered May 26, 2019

Stated responseIdentified and removed the PHP web shells

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov