HackingHealthcareTechnologyHealthcareData ExfiltratedCustomer Data InvolvedEmployee Data InvolvedIdentity (basic)Government IDMediumActive

Alsana®

bd_1942d7a7fdefe8d4 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Sep 9, 2022

Filed

Nov 18, 2022

To disclose

10 weeks

Affected

1state residents only

Confidence

67%

Full breach record for Alsana® →

Sigmund Software, LLC notified the NH AG on behalf of customer Alsana of unauthorized file downloads from its network. Sigmund detected unusual activity on Sept 9, 2022, and confirmed unauthorized downloads on Sept 22, 2022. Files contained names and SSNs. One NH resident affected. Sigmund notified law enforcement and offered 1 year of credit monitoring.

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Incident timeline

discovery → filing · 10 weeks / 70 days

Sep 9, 2022

Discovered

Nov 18, 2022

Filed

vs. sector median

1 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1 affectedView incident

Name: Sigmund Software, LLC
norm: sigmund software

Name: Alsana®
norm: alsana
Domain: alsana.com
Industry: HealthcarellmTechnologyllm

Discovered: Sep 9, 2022
Materiality determined: —
Notification sent: Nov 14, 2022
Affected individuals: 1state-resident count only
Data types: Identity (basic)Government ID
Attack vector: Unauthorized Access
MITRE ATT&CK: T1041 Exfiltration Over C2 ChannelT1119 Automated Collection
Threat actor: ExternalFinancial
Regulator citations: Provided notice to New Hampshire Attorney General Consumer Protection Bureau

During the incident: Began an investigation to determine the nature and scope of the activity
Notified federal law enforcement regarding the event
Providing access to credit monitoring services for one (1) year, through Experian, to individuals whose information was potentially affected by this event, at no cost to these individuals
Providing potentially impacted individuals with guidance on how to better protect against identity theft and fraud
Changes made: Evaluating additional safeguards to mitigate risk of reoccurrence
Evaluating additional technical security measures, and existing policies and procedures to mitigate reoccurrence of this type of event
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 10 weeks(70 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/sigmund-software-20221118.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Nov 18, 2022
Raw hash: 9f3c3973c0b39bd333e627617e9275fac6a3782e282cce6cc061801235719bec

Reporting entitySigmund Software, LLC

Victim entityAlsana®

Incidentdiscovered Sep 9, 2022

Stated responseBegan an investigation to determine the nature and scope of the activity

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov