HackingFinancial ServicesFinanceCustomer Data InvolvedPIILowContained

Suntrust Loan Education

bd_1914101f224a8210 · schema v1 · pii pii-v1

Severity

Low

Discovered

Oct 31, 2012

Filed

Dec 21, 2012

To disclose

7 weeks

Affected

1state residents only

Confidence

67%

Full breach record for Suntrust Loan Education →

First Marblehead notified NH AG of a potential security breach involving one NH resident who is a customer of business partner Suntrust Loan Education. First Marblehead was notified on 10/31/12 after Everett PD discovered loan documents during a search warrant. The individual was notified on 12/24/12 and offered credit monitoring.

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Incident timeline

discovery → filing · 7 weeks / 51 days

Oct 31, 2012

Discovered

Dec 21, 2012

Filed

vs. sector median

1 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1 affectedView incident

Name: NYC FIRST
norm: nyc first
Domain: nycfirst.org

Name: Suntrust Loan Education
norm: suntrust loan education
Industry: Financial Servicesllm

Discovered: Oct 31, 2012
Materiality determined: —
Notification sent: Dec 24, 2012
Affected individuals: 1state-resident count only
Data types: PII
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1052 Exfiltration Over Physical Medium
Threat actor: External
Regulator citations: Contacted by Everett Police Department

During the incident: Notified the New Hampshire Attorney General
Notified the affected individual
Offered a year of credit monitoring
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 7 weeks(51 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/suntrust-loan-education-20121221.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 21, 2012
Raw hash: f59a05b521dda097324a680d4371a3f53e3dae38351c3fac138fbb405a6f8365

Reporting entityNYC FIRST

Victim entitySuntrust Loan Education

Incidentdiscovered Oct 31, 2012

Stated responseNotified the New Hampshire Attorney General

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov