HackingTechnologyInformationData ExfiltratedTargetedIdentity (basic)Government IDHighContained

Star Solution Services

bd_184c9a664380932f · schema v1 · pii pii-v1

Severity

High

Discovered

Mar 11, 2024

Filed

Feb 5, 2025

To disclose

47 weeks

Affected · nationwide

27,7171 in this filing

Linked

3 filings

Confidence

65%

Full breach record for Star Solution Services →

Star Solution Services, Inc. reported an external system breach (hacking) occurring between March 10-14, 2024, discovered on March 11, 2024. The incident affected 27,717 individuals, including 1 Maine resident. Compromised data included names and Social Security numbers. The company engaged forensic specialists, notified law enforcement, and provided 12 months of credit monitoring.

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Maine clockDiscovered Mar 11, 2024 → Filed with AG Feb 5, 2025331d ⏱ ME AG >30d47 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 1 days

discovery → filing · 47 weeks / 331 days

Mar 10, 2024

Begins

Mar 11, 2024

Discovered

Feb 5, 2025

Filed

vs. sector median

+36 wks slower

This filing is one of 3 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

Massachusetts State AGbd_1b4be4b70eafb9752025-02-05Verified
Maryland State AGbd_e59d9003c958f0b52025-02-05Verified

Name: Star Solution Services
norm: star solution

Name: Star Solution Services
norm: star solution
Industry: Technologyllm

Discovered: Mar 11, 2024
Breach occurred: Mar 10, 2024 – Mar 14, 2024
Undetected for: 1 dayoccurrence → discovery
Materiality determined: —
Notification sent: Feb 5, 2025
Affected individuals: 27,717state + nationwide
Data types: Identity (basic)Government ID
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1078 Valid AccountsT1119 Automated Collection
Threat actor: External
Regulator citations: Providing written notice of this incident to relevant state regulators
Initial access: exploit_public_facing

During the incident: Took steps to secure its systems
Launched an investigation into the nature and scope of the event with the assistance of third-party forensic specialists
Thoroughly reviewed the affected files
Notified federal law enforcement regarding the event
Providing access to credit monitoring services for twelve (12) months through TransUnion
Changes made: Implemented additional security measures to further protect against similar incidents occurring in the future
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 47 weeks(331 days from discovery to filing)
Compliance flags: ME AG >30d · 331dME resident >60d · 331d
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.
Clock breakdown: Statute Window Elapsed Threshold Status
Maine
Discovered: Mar 11, 2024
→ Filed with AG: Feb 5, 2025
331d 30 days (soft) ME AG >30d
Maine
Discovered: Mar 11, 2024
→ Notified: Feb 5, 2025
331d 60 days (analyst band; statutory cap is 30 days) ME resident >60d

Statute	Window	Elapsed	Threshold	Status
Maine	Discovered: Mar 11, 2024 → Filed with AG: Feb 5, 2025	331d	30 days (soft)	ME AG >30d
Maine	Discovered: Mar 11, 2024 → Notified: Feb 5, 2025	331d	60 days (analyst band; statutory cap is 30 days)	ME resident >60d

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

Massachusetts State AGFeb 5 · first

Maryland State AGFeb 5 · first

Maine State AGFeb 5 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/91a33d36-388d-4b88-9494-e051eb405e0d.html
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Feb 5, 2025
Raw hash: 422cc971165c159d282a4f703c6f05b37acfb86b2828940cd596390344fb3a73

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityStar Solution Services

Victim entityStar Solution Services

Incidentdiscovered Mar 11, 2024

Stated responseTook steps to secure its systems

ComplianceME AG >30d

Extraction provenanceno artifact recorded

Source provenancewww.maine.gov