DisclosureLens
MisuseRetail & ConsumerRetailPrivilege AbuseCustomer Data InvolvedIdentity (basic)Financial accountFinancial credentialsLowResolved

QVC, Inc.

bd_180e81d0d4b64727 · schema v1 · pii pii-v1

Severity

Low

Discovered

Jan 1, 2025

Filed

Feb 25, 2026

To disclose

14 months

Affected

Not disclosed

Confidence

65%
Full breach record for QVC, Inc. →4 incidents on file

QVC, Inc. notified Massachusetts residents that a call center agent impermissibly obtained payment card information (card number, expiration date, CVV) and name/email address during a customer call in January 2025. The agent used the data for an unauthorized purchase and was subsequently terminated. QVC conducted an investigation and determined the scope of the exposure.

Massachusetts clock✗ MA AG >90d14 months discovery → filing

Incident timeline

discovery → filing · 14 months / 420 days

Jan 1, 2025

Discovered

Feb 25, 2026

Filed

vs. sector median

+53 wks slower

Tracked as a single-filing incident — the only disclosure on record for this event so far.ConfirmedView incident

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.