HackingHealthcareHealthcareStolen CredentialsCustomer Data InvolvedEmployee Data InvolvedPHIIdentity (basic)Government IDHealth (basic)EmploymentHighContained

Community Healthlink

bd_179f1e02074fa46a · schema v1 · pii pii-v1

Severity

High

Discovered

Apr 18, 2019

Filed

Sep 16, 2019

To disclose

22 weeks

Affected

4,015

Confidence

66%

Full breach record for Community Healthlink →3 incidents on file

Community Healthlink, a healthcare provider, reported that an unauthorized individual gained access to two employee email accounts on April 18, 2019. The incident potentially affected 4,015 individuals (patients and employees) with PHI, names, dates of birth, and SSNs. Three New Hampshire residents had SSNs/DLNs exposed. The organization secured accounts, engaged forensics, and offered credit monitoring.

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Incident timeline

discovery → filing · 22 weeks / 151 days

Apr 18, 2019

Begins

Apr 18, 2019

Discovered

Sep 16, 2019

Filed

vs. sector median

+11 wks slower

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed4,015 affectedView incident

Name: Community Healthlink
norm: community healthlink

Name: Community Healthlink
norm: community healthlink
Industry: Healthcarellm

Discovered: Apr 18, 2019
Breach occurred: Apr 18, 2019
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Sep 13, 2019
Affected individuals: 4,015state + nationwide
Data types: PHIIdentity (basic)Government IDHealth (basic)Employment
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: External
Regulator citations: Notified the Office of the Attorney General of New Hampshire
Initial access: valid_credentials

During the incident: Immediately secured the accounts
Engaged a leading computer forensic firm to assist the investigation
Conducted a comprehensive review of the emails and attachments in the accounts
Notified 4,015 individuals in accordance with HIPAA on June 17, 2019
Mailing notification letters to the three New Hampshire residents on September 13, 2019
Offering eligible New Hampshire residents a complimentary one-year membership in credit monitoring and identity theft protection services through Experian
Changes made: Re-educating employees regarding phishing emails
Enhancing its existing security measures
Continues to assess its systems and implement safeguards to address risks
Reinforcing employee training on how to detect and avoid phishing emails
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 22 weeks(151 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/community-healthlink-20190916.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 16, 2019
Raw hash: b838b34c687789c1c9e4674694567a05af5009c401bfe738c2b36f3368752510

Reporting entityCommunity Healthlink

Victim entityCommunity Healthlink

Incidentdiscovered Apr 18, 2019

Stated responseImmediately secured the accounts

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov