FEDERALAccidentalHealthcareFinancial ServicesHealthcareMisdeliveryData Entry ErrorCustomer Data InvolvedHEALTH_BASICIDENTITY_BASICIDENTITY_GOVERNMENTMediumResolved

Managed Health Services

bd_16bfe8585b6e0bd6 · schema v1 · pii pii-v1

Full breach record for Managed Health Services →

On March 13, 2016, Managed Health Services (IN, Health Plan) discovered that a CRM export file dated February 24, 2016 mismatched member addresses, causing New Member Packets and ID cards — containing names, Medicaid ID numbers, and PHI — to be mailed to incorrect recipients, including members of its Ohio sister plan. Approximately 610 individuals were affected. The CE corrected the export error, improved QA procedures, implemented new technical safeguards, notified HHS/media/affected individuals, and provided workforce training. OCR obtained documented assurances of corrective action. Breached information located on Paper/Films.

HIPAA clock✓ HHS notified7 weeks discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed610 affectedView incident

Source provenance

Source URL: https://ocrportal.hhs.gov/ocr/breach/breach_report.jsf
DisclosureLens renders the full SEC/HHS filing inline below from the originating regulator’s public record (§4.5 fair report privilege).
Filed at: May 1, 2016
Raw hash: 83fb3b631e1601ea63a8f19a2264792d86e00b09b606f1bb63dc81b3c8600afd

Source filing

AI-assisted summary above. The structured extract on this page was generated from the document below. Inspect the source to verify or correct any field.

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Reporting entity

Name: Managed Health Services
norm: managed health
Industry: Insurance — Health

Victim entity

Name: Managed Health Services
norm: managed health
Industry: Insurance — Health
Industry: Healthcaresource defaultFinancial Servicesllm

Incident

Discovered: Mar 13, 2016
Materiality determined: —
Notification sent: —
Affected individuals: 610
Data types: HEALTH_BASICIDENTITY_BASICIDENTITY_GOVERNMENT
Attack vector: Unauthorized Access
Threat actor: Internal
Regulator citations: Reported to Indiana state regulatorsBreach notification submitted to HHS OCROCR obtained documented assurances of corrective actions

Compliance

Time to disclose: 7 weeks(49 days from discovery to filing)
Compliance flags: HHS notified
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.
Clock breakdown: Statute Window Elapsed Threshold Status
HIPAA
Discovered: Mar 13, 2016
→ Notified: not extracted
— regulatory submission HHS notified

Statute	Window	Elapsed	Threshold	Status
HIPAA	Discovered: Mar 13, 2016 → Notified: not extracted	—	regulatory submission	HHS notified

Extraction provenance

Status: No extraction artifact recorded for this disclosure.