HackingHealthcareProfessional ServicesHealthcareStolen CredentialsData ExfiltratedCustomer Data InvolvedBusiness Associate (HIPAA)Financial accountHealth (basic)Identity (basic)Government IDPCIPHIMediumContained

· Helper Bees

bd_143849be5443cb4d · schema v1 · pii pii-v2

Severity

Medium

Discovered

Jul 8, 2026

Filed

Aug 1, 2026

To disclose

—

Affected

3state residents only

Confidence

65%

Full breach record for · Helper Bees →

The Helper Bees, Inc., a third-party vendor supporting New York Life’s long-term care insurance claims, notified individuals of a breach of personal health information. The incident involved unauthorized access to email accounts, resulting in the exposure of names, dates of birth, SSNs, Medicare numbers, and medical records. The breach occurred between June 16 and July 8, 2026, and was discovered on July 8, 2026. The company implemented technical controls to prevent further unauthorized access and is offering 18 months of credit monitoring.

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Incident timeline

undetected · 22 days

Jun 16, 2026

Begins

Jul 8, 2026

Discovered

Aug 1, 2026

Filed

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed3 affectedView incident

Name: Helper Helper
norm: helper helper
Domain: helperhelper.com

Name: · Helper Bees
norm: helper bees
Domain: helperbees.org
Industry: HealthcarellmProfessional Servicesllm

Discovered: Jul 8, 2026
Breach occurred: Jun 16, 2026 – Jul 8, 2026
Undetected for: 22 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 3state-resident count only
Data types: Financial accountHealth (basic)Identity (basic)Government IDPCIPHI
Attack vector: Unknown
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: External
Third party: via Dimensions, Inc.subsidiary
Initial access: valid_credentials

During the incident: Investigated the incident and reviewed the affected mailbox activity to assess the scope of the unauthorized access
Reviewed whether any other accounts were forwarding protected information externally
Offering complimentary credit monitoring services for 18 months through a third-party provider
Changes made: Implemented controls to block sign-ins from hosting/datacenter IP ranges and added impossible travel and anomalous login alerting
Implemented outbound send rate limits and alerting for high volume external sends from a single account
Implemented additional login protections, including blocking certain suspicious sign-ins and enhancing alerting for unusual login activity
Strengthened how protected information is stored and retained in email to reduce the risk of similar exposure in the future
Source: Quoted from the filing itself, not independently verified.

Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.mass.gov/doc/2026-1399-the-helper-bees-inc/download
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 1, 2026
Raw hash: bd1a61274facd50fd219568aedfce289eae8359dd51be3e0c56d5a3717382cd6

Reporting entityHelper Helper

Victim entity· Helper Bees

Incidentdiscovered Jul 8, 2026

Stated responseInvestigated the incident and reviewed the affected mailbox activity to assess the scope of the unauthorized access

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancewww.mass.gov