MalwareProfessional ServicesProfessional ServicesRansomwareStolen CredentialsData ExfiltratedRansom DemandedCustomer Data InvolvedIdentity (basic)Government IDFinancial accountHealth (basic)MediumContained

Innovative Service Technology Management Services, Inc.

bd_137e1580daac5ca7 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Oct 17, 2022

Filed

Nov 21, 2022

To disclose

5 weeks

Affected

13state residents only

Linked

8 filings

Confidence

66%

Full breach record for Innovative Service Technology Management Services, Inc. →

Innovative Service Technology Management Services, Inc. (IST) reported a ransomware attack in New Hampshire. Unauthorized access occurred on June 3, 2022, leading to file encryption. IST discovered personal information exposure on October 17, 2022, affecting 13 NH residents. Data included names, SSNs, driver's licenses, financial accounts, and medical billing info. IST engaged law enforcement, reset passwords, and offered credit monitoring.

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Incident timeline

undetected · 136 days

discovery → filing · 5 weeks / 35 days

Jun 3, 2022

Begins

Oct 17, 2022

Discovered

Nov 21, 2022

Filed

vs. sector median

14 wks faster

This filing is one of 8 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (7) · sorted by filing gap

HHS OCRbd_1581134e72c8011f2022-11-17 · +4dCandidate
California State AGbd_443eb8e22d84e8912022-11-16 · +5dCandidate
Idaho State AGbd_4bdf230a609e5c492022-11-16 · +5dCandidate
Maine State AGbd_5c669fbfc9bd43252022-11-16 · +5dVerified

Show 3 more filings ↓up to 5d gap

Indiana State AGbd_647566d5d11cccf22022-11-16 · +5dVerified
Montana State AGbd_7af024916731e0332022-11-16 · +5dCandidate
Massachusetts State AGbd_cb9226e11961399e2022-11-16 · +5dVerified

Name: Freeman, Mathis & Gary, LLP
norm: freeman mathis gary

Name: Innovative Service Technology Management Services, Inc.
norm: innovative service technology management
Industry: Professional Servicesllm

Discovered: Oct 17, 2022
Breach occurred: Jun 3, 2022
Undetected for: 136 daysoccurrence → discovery
Materiality determined: —
Notification sent: Nov 16, 2022
Affected individuals: 13state-resident count only
Data types: Identity (basic)Government IDFinancial accountHealth (basic)
Data elements: Date of birth
Attack vector: Ransomware
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified the Office of the Attorney General in the state of New Hampshire pursuant to N.H. Rev. Stat. Ann. § 359-C:20
Initial access: valid_credentials

During the incident: Took systems offline as a precautionary measure
Initiated incident response protocols
Reported the incident to law enforcement and cooperated with their efforts
Completed a global reset of all passwords in its computer systems
Implemented enhanced detection and response capabilities on all endpoints in its network
Ensured that all critical applications are up to date
Offering all potentially affected residents free credit monitoring and identity restoration services through Experian IdentityWorks for a period of one year
Changes made: Continuing to review its policies and procedures to identify any other measures to further strengthen security and help prevent a future incident from occurring
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 weeks(35 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 8 filings · 8 states

View merged incident ↗

California State AGNov 16 · first

Idaho State AGNov 16 · first

Maine State AGNov 16 · first

Indiana State AGNov 16 · first

Montana State AGNov 16 · first

Massachusetts State AGNov 16 · first

HHS OCR+1d

New Hampshire State AG+5d · this page

Pattern: first filing Nov 16 (CA), last Nov 21 (NH) — a 5-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/innovative-service-technology-management-services-20221121.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Nov 21, 2022
Raw hash: 76e69fc7d4f1b433ea66cecf993d3c1186ff9b444fe350d42c82dadb533daff1

Linked disclosures

Regulatory filings (7) · sorted by filing gap

Reporting entityFreeman, Mathis & Gary, LLP

Victim entityInnovative Service Technology Management Services, Inc.

Incidentdiscovered Oct 17, 2022

Stated responseTook systems offline as a precautionary measure

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov