HackingTransportation & LogisticsTransportationStolen CredentialsCustomer Data InvolvedIdentity (basic)Government IDHighContained

Air Canada

bd_130c530c6d3d5bd4 · schema v1 · pii pii-v1

Severity

High

Discovered

Aug 24, 2018

Filed

Aug 29, 2018

To disclose

5 days

Affected · nationwide

20,0005 in this filing

Linked

2 filings

Confidence

64%

Full breach record for Air Canada →5 incidents on file

Air Canada notified customers of unauthorized access to mobile app accounts between Aug 22-24, 2018. Approximately 20,000 profiles (1% of 1.7M) were affected. Data accessed included name, email, phone, passport numbers, and birthdates. Accounts were locked and passwords reset.

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Incident timeline

undetected · 2 days

discovery → filing · 5 days

Aug 22, 2018

Begins

Aug 24, 2018

Discovered

Aug 29, 2018

Filed

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

New Hampshire State AGbd_27c299514b11f8152018-08-31 · +2dVerified

Name: Air Canada
norm: air canada
Domain: aircanada.com

Name: Air Canada
norm: air canada
Domain: aircanada.com
Industry: Transportation & Logisticsllm

Discovered: Aug 24, 2018
Breach occurred: Aug 22, 2018 – Aug 24, 2018
Undetected for: 2 daysoccurrence → discovery
Materiality determined: —
Notification sent: Aug 29, 2018
Affected individuals: 20,000state + nationwide
Data types: Identity (basic)Government ID
Data elements: Date of birth
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Initial access: valid_credentials

During the incident: Took action to block these attempts
Implemented additional protocols to protect against further unauthorized attempts
Locked all Air Canada mobile App accounts
Changes made: Reset your password
Implementation of a more robust password
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 5 days(5 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Montana State AGAug 29 · first · this page

New Hampshire State AG+2d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/Air-Canada.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 29, 2018
Raw hash: 71420ded2a23a5d667dcdfa4e0bc0d403d0d34c2cc781234335e9953fa69b088

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityAir Canada

Victim entityAir Canada

Incidentdiscovered Aug 24, 2018

Stated responseTook action to block these attempts

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov