HackingHealthcareProfessional ServicesHealthcareStolen CredentialsCustomer Data InvolvedEmployee Data InvolvedIdentity (basic)Government IDFinancial accountHealth (basic)PHIMediumContained

Zoe Therapy Services

bd_1206420deccaa59c · schema v1 · pii pii-v1

Severity

Medium

Discovered

Nov 5, 2021

Filed

Mar 3, 2022

To disclose

17 weeks

Affected

1state residents only

Linked

2 filings

Confidence

66%

Full breach record for Zoe Therapy Services →

Zoe Therapy Services notified the NH AG of a data security incident where unauthorized access occurred to two email accounts starting Oct 6, 2021. The company discovered the compromise on Nov 5, 2021. One NH resident was affected. Data potentially exposed included names, SSNs, DOBs, financial info, and PHI. Remediation included MFA migration and credit monitoring offers.

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Incident timeline

undetected · 30 days

discovery → filing · 17 weeks / 118 days

Oct 6, 2021

Begins

Nov 5, 2021

Discovered

Mar 3, 2022

Filed

vs. sector median

+6 wks slower

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

HHS OCRbd_4585e3592cbc044a2022-02-23 · +8dCandidate

Name: Zoe Therapy Services
norm: zoe therapy

Name: Zoe Therapy Services
norm: zoe therapy
Industry: HealthcarellmProfessional Servicesllm

Discovered: Nov 5, 2021
Breach occurred: Oct 6, 2021
Undetected for: 30 daysoccurrence → discovery
Materiality determined: —
Notification sent: Feb 28, 2022
Affected individuals: 1state-resident count only
Data types: Identity (basic)Government IDFinancial accountHealth (basic)PHI
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General
Initial access: valid_credentials

During the incident: Worked with cybersecurity counsel to investigate how the Incident occurred
Updating its password and email encryption policies
Migrating its email environment to Microsoft 0365 with multi-factor authentication
Offered complimentary identity theft and credit monitoring services for twelve (12) months
Changes made: Updating its password and email encryption policies
Migrating its email environment to Microsoft 0365 with multi-factor authentication
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 17 weeks(118 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

HHS OCRFeb 23 · first

New Hampshire State AG+8d · this page

Pattern: first filing Feb 23 (VA), last Mar 3 (NH) — a 8-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/zoe-therapy-20220303.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 3, 2022
Raw hash: 0df6b45927cbcde88c217ded1e567a740816bbd997db68ad3b3b78c04dd87cb6

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityZoe Therapy Services

Victim entityZoe Therapy Services

Incidentdiscovered Nov 5, 2021

Stated responseWorked with cybersecurity counsel to investigate how the Incident occurred

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov