AccidentalFinancial ServicesFinanceMisdeliveryCustomer Data InvolvedGovernment IDIdentity (basic)Financial accountMediumResolved

TSYS Merchant Solutions

bd_11834c3d004c7794 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Nov 14, 2016

Filed

Dec 5, 2016

To disclose

21 days

Affected

Not disclosed

Confidence

64%

TSYS Merchant Solutions inadvertently copied a partner bank representative on an email containing a TIN Mismatch file for merchants. The file included Merchant Identification Numbers, merchant names, and Tax Identification Numbers (or SSNs). The bank representative immediately deleted the file. TSYS notified affected merchants on November 29, 2016, regarding the incident that occurred on November 14, 2016.

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California clockDiscovered Nov 14, 2016 → Notified Nov 29, 201615d ✓ CA 60-day OK21 days discovery → filing

Incident timeline

discovery → filing · 21 days

Nov 14, 2016

Begins

Nov 14, 2016

Discovered

Dec 5, 2016

Filed

vs. sector median

6 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.ConfirmedView incident

Name: TSYS Merchant Solutions
norm: tsys merchant solutions

Name: TSYS Merchant Solutions
norm: tsys merchant solutions
Industry: Financial Servicesllm

Discovered: Nov 14, 2016
Breach occurred: Nov 14, 2016
Undetected for: 0 daysoccurrence → discovery
Materiality determined: —
Notification sent: Nov 29, 2016
Affected individuals: Not disclosed
Data types: Government IDIdentity (basic)Financial account
Data elements: Social Security number
Attack vector: Unknown

During the incident: Confirmed that the bank representative immediately deleted the file
Communicating this information to you out of an abundance of caution and transparency
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 21 days(21 days from discovery to filing)
Compliance flags: CA 60-day OK · 15d
Discovery-date grounding: letter-groundedThe discovery date is the detection date narrated in the notification letter — the defensible tier.
Clock breakdown: Statute Window Elapsed Threshold Status
California
Discovered: Nov 14, 2016
→ Notified: Nov 29, 2016
15d 60 days (analyst band, pre-2026 discoveries) CA 60-day OK

Statute	Window	Elapsed	Threshold	Status
California	Discovered: Nov 14, 2016 → Notified: Nov 29, 2016	15d	60 days (analyst band, pre-2026 discoveries)	CA 60-day OK

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-65177
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 5, 2016
Raw hash: 1abde27018ac1af487d3d863fa3a9fda4450747af3fb806f811a407e274fa00a

Reporting entityTSYS Merchant Solutions

Victim entityTSYS Merchant Solutions

Incidentdiscovered Nov 14, 2016

Stated responseConfirmed that the bank representative immediately deleted the file

ComplianceCA 60-day OK

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov