HackingFinancial ServicesFinanceStolen CredentialsCustomer Data InvolvedTargetedIdentity (basic)Financial accountCredentialsLowContained

Natural Life Collections, Inc.

bd_10f5229603907ae4 · schema v1 · pii pii-v1

Severity

Low

Discovered

Sep 23, 2016

Filed

Oct 20, 2016

To disclose

27 days

Affected

1state residents only

Linked

3 filings

Confidence

66%

Full breach record for Natural Life Collections, Inc. →

Natural Life Collections, Inc. notified the NH Attorney General that unauthorized access to its e-Commerce payment portal from Sept 18-23, 2016 may have compromised customer credit card data (numbers, CVVs, expiration) and credentials. One NH resident was identified. The company reset passwords and blocked foreign IPs.

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Incident timeline

undetected · 5 days

discovery → filing · 27 days

Sep 18, 2016

Begins

Sep 23, 2016

Discovered

Oct 20, 2016

Filed

vs. sector median

5 wks faster

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

Montana State AGbd_9ea72942cfba359c2016-10-20Candidate
Massachusetts State AGbd_5dd8fd470a978e212016-10-25 · +5dVerified

Name: MCDONALD HOPKINS LLC
norm: mcdonald hopkins

Name: Natural Life Collections, Inc.
norm: natural life collections
Industry: Financial Servicesllm

Discovered: Sep 23, 2016
Breach occurred: Sep 18, 2016 – Sep 23, 2016
Undetected for: 5 daysoccurrence → discovery
Materiality determined: —
Notification sent: Oct 20, 2016
Affected individuals: 1state-resident count only
Data types: Identity (basic)Financial accountCredentials
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1078 Valid Accounts
Threat actor: ExternalFinancial
Initial access: exploit_public_facing

During the incident: Deactivated all active administrator accounts temporarily
Initiated a mass password reset for those accounts
Blocked any foreign IP addresses from accessing Natural Life’s administrator accounts going forward
Provided the New Hampshire resident with written notice
Provided dedicated call center support
Changes made: Evaluating and modifying its practices to enhance the security and privacy of customers’ information
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 27 days(27 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

Montana State AGOct 20 · first

New Hampshire State AGOct 20 · first · this page

Massachusetts State AG+5d

Pattern: first filing Oct 20 (MT), last Oct 25 (MA) — a 5-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/natural-life-20161020.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 20, 2016
Raw hash: b778805ac7909ebf4c2ba600c908b58183f78e41577b6cb9cca5b43ef70a0122

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityMCDONALD HOPKINS LLC

Victim entityNatural Life Collections, Inc.

Incidentdiscovered Sep 23, 2016

Stated responseDeactivated all active administrator accounts temporarily

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov