AccidentalOtherMisdeliveryCustomer Data InvolvedIdentity (basic)Government IDMediumContained

CYGNUS HOME SERVICE, LLC

bd_0ed5e02d30087aa9 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jan 28, 2020

Filed

Feb 28, 2020

To disclose

4 weeks

Affected

53state residents only

Linked

2 filings

Confidence

66%

Full breach record for CYGNUS HOME SERVICE, LLC →

Cygnus Home Service, LLC notified Montana AG of a data breach involving vendor UltiPro. On Jan 28, 2020, Cygnus learned a secure email containing PII (name, DOB, SSN) was misaddressed. No evidence of misuse. Cygnus offered 24 months of credit monitoring and ID theft protection.

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Incident timeline

discovery → filing · 4 weeks / 31 days

Jan 28, 2020

Discovered

Feb 28, 2020

Filed

vs. sector median

4 wks faster

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_b37510238df6a3dc2020-03-03 · +4dVerified

Name: CYGNUS HOME SERVICE, LLC
norm: cygnus home service

Name: CYGNUS HOME SERVICE, LLC
norm: cygnus home service
Industry: Otherllm

Discovered: Jan 28, 2020
Materiality determined: —
Notification sent: Feb 28, 2020
Affected individuals: 53state-resident count only
Data types: Identity (basic)Government ID
Data elements: Social Security numberDate of birth
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1535 Unused/Trusted Cloud Infrastructure
Third party: via UltiPro by Ultimate Software Group, Inc.
Initial access: trusted_relationship

During the incident: Offering identity theft protection services through ID Experts
Reinforcing existing security protocols
Providing additional training to employees
Changes made: Reinforcing existing security protocols
Providing additional training to employees
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 4 weeks(31 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Montana State AGFeb 28 · first · this page

Massachusetts State AG+4d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/OCP/General-Notice-57.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Feb 28, 2020
Raw hash: 98d4639ec851fec8e8e1f9d133e3f46eb79a87f5216d2b83e1f6346c9983bd51

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityCYGNUS HOME SERVICE, LLC

Victim entityCYGNUS HOME SERVICE, LLC

Incidentdiscovered Jan 28, 2020

Stated responseOffering identity theft protection services through ID Experts

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov