HackingTechnologyInformationTargetedIdentity (basic)Government IDMediumContained

NS Support, LLC

bd_0e763e33ebe485ca · schema v1 · pii pii-v1

Severity

Medium

Discovered

May 29, 2025

Filed

Nov 21, 2025

To disclose

25 weeks

Affected

73state residents only

Linked

3 filings

Confidence

66%

Full breach record for NS Support, LLC →

NS Support, LLC notified Montana residents of a network security incident detected on May 29, 2025, where an unauthorized third party accessed personal information including names and Social Security numbers. The investigation concluded on November 7, 2025. Affected individuals were offered 12 months of credit monitoring and fraud assistance.

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Incident timeline

discovery → filing · 25 weeks / 176 days

May 29, 2025

Discovered

Nov 21, 2025

Filed

vs. sector median

+6 wks slower

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

HHS OCRbd_048ffd621f93ed232025-11-21Verified
Idaho State AGbd_dcce3cc642b5622d2025-12-03 · +12dVerified

Name: NS Support, LLC
norm: ns support

Name: NS Support, LLC
norm: ns support
Industry: Technologyllm

Discovered: May 29, 2025
Materiality determined: —
Notification sent: Nov 21, 2025
Affected individuals: 73state-resident count only
Data types: Identity (basic)Government ID
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: External
Regulator citations: Notified the FBI and are fully cooperating with their investigation

During the incident: Engaged third-party forensic specialists to assist us with securing the network environment and investigating the extent of any unauthorized activity
Wiped and rebuilt affected systems
Took steps to bolster our network security
Reviewing and altering our policies, procedures, and network security software relating to the security of our systems and servers, as well as how we store and manage data
Notified the FBI and are fully cooperating with their investigation
Providing access to Single Bureau Credit Monitoring/Single Bureau Credit Report/Single Bureau Credit Score services at no charge
Providing proactive fraud assistance
Changes made: Wiped and rebuilt affected systems
Bolstered network security
Reviewing and altering policies, procedures, and network security software relating to the security of our systems and servers
Reviewing how we store and manage data
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 25 weeks(176 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 2 states

View merged incident ↗

HHS OCRNov 21 · first

Montana State AGNov 21 · first · this page

Idaho State AG+12d

Pattern: first filing Nov 21 (ID), last Dec 3 (ID) — a 12-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/2026/01/Consumer-notification-letter-12.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Nov 21, 2025
Raw hash: ea3d5b66e051dc39e2bda58db969b07ae202b0cb657ac2c1e1a196beac2c1981

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityNS Support, LLC

Victim entityNS Support, LLC

Incidentdiscovered May 29, 2025

Stated responseEngaged third-party forensic specialists to assist us with securing the network environment and investigating the extent of any unauthorized activity

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov