HackingRetail & ConsumerRetailStolen CredentialsCustomer Data InvolvedIdentity (basic)Government IDMediumContained

C21 Redwood Realty

bd_0cdd4a9b2397a894 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jun 26, 2020

Filed

Nov 16, 2020

To disclose

20 weeks

Affected

1state residents only

Confidence

66%

Full breach record for C21 Redwood Realty →

Century 21 Redwood Realty notified the New Hampshire Attorney General of a data event affecting one NH resident. An unknown individual accessed an employee's email account between June 17 and June 30, 2020. The account contained the resident's name, address, and Social Security number. Century 21 Redwood engaged forensic specialists, reset passwords, and provided 12 months of credit monitoring via TransUnion.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 9 days

discovery → filing · 20 weeks / 143 days

Jun 17, 2020

Begins

Jun 26, 2020

Discovered

Nov 16, 2020

Filed

vs. sector median

+12 wks slower

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1 affectedView incident

Name: Mullen Coughlin LLC
norm: mullen coughlin

Name: C21 Redwood Realty
norm: c21 redwood realty
Domain: century21redwood.com
Industry: Retail & Consumerllm

Discovered: Jun 26, 2020
Breach occurred: Jun 17, 2020 – Jun 30, 2020
Undetected for: 9 daysoccurrence → discovery
Materiality determined: —
Notification sent: Nov 10, 2020
Affected individuals: 1state-resident count only
Data types: Identity (basic)Government ID
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: External
Initial access: valid_credentials

During the incident: Launched an investigation, which included working with third-party forensic specialists
Conducted a comprehensive and lengthy review of the entire contents of the email account
Resetting relevant passwords
Providing access to credit monitoring services for 12 months, through Trans Union
Changes made: Working to implement additional safeguards and training to its employees
Reviewing and enhancing existing policies and procedures related to data privacy and security
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 20 weeks(143 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/century-21-redwood-realty-20201116.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Nov 16, 2020
Raw hash: 12cdf349a7cecf9add88c56f0fddbe9ea06a1e3d9cf39892ab6b3716f17e78a9

Reporting entityMullen Coughlin LLC

Victim entityC21 Redwood Realty

Incidentdiscovered Jun 26, 2020

Stated responseLaunched an investigation, which included working with third-party forensic specialists

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov