HackingHospitalityHospitalityStolen CredentialsSupply Chain (3P Vendor)Customer Data InvolvedFinancial accountIdentity (basic)LowContained

The Whitehall Hotel

bd_0b76527d96c5029a · schema v1 · pii pii-v1

Severity

Low

Discovered

Jun 6, 2017

Filed

Nov 10, 2017

To disclose

22 weeks

Affected

2state residents only

Linked

3 filings

Confidence

66%

Full breach record for The Whitehall Hotel →

The Whitehall Hotel notified the NH AG of a third-party breach involving Sabre/SynXis. Unauthorized access to unencrypted payment card data and guest info occurred Aug 2016–Mar 2017. Vendor notified on June 6, 2017. ~2 NH residents affected. Notifications mailed Nov 13, 2017.

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Incident timeline

undetected · 300 days

discovery → filing · 22 weeks / 157 days

Aug 10, 2016

Begins

Jun 6, 2017

Discovered

Nov 10, 2017

Filed

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

Montana State AGbd_004c8a903193507c2017-11-10Candidate
Massachusetts State AGbd_058810fcbf6b6d242017-11-20 · +10dCandidate

Name: The Whitehall Hotel
norm: the whitehall hotel

Name: The Whitehall Hotel
norm: the whitehall hotel
Industry: Hospitalityllm

Discovered: Jun 6, 2017
Breach occurred: Aug 10, 2016 – Mar 9, 2017
Undetected for: 300 daysoccurrence → discovery
Materiality determined: —
Notification sent: Nov 13, 2017
Affected individuals: 2state-resident count only
Data types: Financial accountIdentity (basic)
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General's Office
Initial access: valid_credentials

During the incident: Initiated an investigation into the incident
Communicated extensively with the vendor
Notified affected individuals via written letter
Changes made: Enhanced security around access credentials
Enhanced monitoring of system activity to detect and prevent unauthorized access
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 22 weeks(157 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

Montana State AGNov 10 · first

New Hampshire State AGNov 10 · first · this page

Massachusetts State AG+10d

Pattern: first filing Nov 10 (MT), last Nov 20 (MA) — a 10-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/whitehall-hotel-20171110.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Nov 10, 2017
Raw hash: 3c88abf395d11bcfb55500a422a6bb2bae7610e71130096f5c035b07155000d1

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityThe Whitehall Hotel

Victim entityThe Whitehall Hotel

Incidentdiscovered Jun 6, 2017

Stated responseInitiated an investigation into the incident

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov