HackingFinancial ServicesFinanceStolen CredentialsCustomer Data InvolvedEmployee Data InvolvedIdentity (basic)Government IDFinancial accountMediumContained

GENWORTH LIFE AND ANNUITY INSURANCE COMPANY

bd_0ab6759cd022b53e · schema v1 · pii pii-v1

Severity

Medium

Discovered

Apr 20, 2020

Filed

Jun 15, 2020

To disclose

8 weeks

Affected

12state residents only

Linked

3 filings

Confidence

67%

Full breach record for GENWORTH LIFE AND ANNUITY INSURANCE COMPANY →9 incidents on file

Genworth Life Insurance Company notified the NH AG of unauthorized access to its insurance producer web application on April 20, 2020, due to compromised login credentials. The incident impacted 12 New Hampshire residents (insureds, beneficiaries, and producers), exposing PII including SSNs, names, addresses, and financial data. Genworth disabled accounts, contacted federal authorities, and offered credit monitoring.

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Incident timeline

discovery → filing · 8 weeks / 56 days

Apr 20, 2020

Discovered

Jun 15, 2020

Filed

vs. sector median

on median

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

California State AGbd_e26416a5785a7b502020-06-10 · +5dCandidate
New Hampshire State AGbd_6e5d5af3fefe2ce32020-07-20 · +35dVerified

Name: GENWORTH LIFE AND ANNUITY INSURANCE COMPANY
norm: genworth life and annuity insurance

Name: GENWORTH LIFE AND ANNUITY INSURANCE COMPANY
norm: genworth life and annuity insurance
Industry: Financial Servicesllm

Discovered: Apr 20, 2020
Materiality determined: —
Notification sent: May 14, 2020
Affected individuals: 12state-resident count only
Data types: Identity (basic)Government IDFinancial account
Data elements: Social Security numberDate of birth
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General's Consumer Protection and Antitrust Bureau
Initial access: valid_credentials

During the incident: Disabled the impacted producer accounts to prevent further access to documents and information
Continue to monitor the account(s) as well as the policies within the impacted book(s) of business for any suspicious behaviors
Been in contact with federal authorities to address this incident
Offer of free credit monitoring and resolution services with ID Experts
Changes made: Disabled the impacted producer accounts
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 8 weeks(56 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 2 states

View merged incident ↗

California State AGJun 10 · first

New Hampshire State AG+5d · this page

New Hampshire State AG+40d

Pattern: first filing Jun 10 (CA), last Jul 20 (NH) — a 40-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/genworth-life-insurance-20200615.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jun 15, 2020
Raw hash: b6d08b38af07178f48cafefc4fe2d6b66a96e652a21ffc9a083bb35b04265992

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityGENWORTH LIFE AND ANNUITY INSURANCE COMPANY

Victim entityGENWORTH LIFE AND ANNUITY INSURANCE COMPANY

Incidentdiscovered Apr 20, 2020

Stated responseDisabled the impacted producer accounts to prevent further access to documents and information

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov