DisclosureLens
AccidentalFinancial ServicesFinanceMisdeliveryCustomer Data InvolvedEmployee Data InvolvedIdentity (basic)Government IDHealth (basic)MediumContained

PACIFIC LIFE INSURANCE COMPANY

bd_0a0fe7f5983be39d · schema v1 · pii pii-v1

Severity

Medium

Discovered

Mar 20, 2026

Filed

Apr 9, 2026

To disclose

20 days

Affected

2state residents only

Confidence

64%
Full breach record for PACIFIC LIFE INSURANCE COMPANY →10 incidents on file

Pacific Life Insurance Company notified customers that an employee sent an unencrypted email containing personal information (name, DOB, SSN, address, health info) to an unauthorized recipient on March 5, 2026. The incident was discovered on March 20, 2026. The company conducted an internal investigation, reviewed policies, refreshed training, and offered one year of ReliaShield Elite identity protection.

Massachusetts clock✓ MA AG ≤30d20 days discovery → filing

Incident timeline

undetected · 15 days
discovery → filing · 20 days

Mar 5, 2026

Begins

Mar 20, 2026

Discovered

Apr 9, 2026

Filed

vs. sector median

6 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed2 affectedView incident

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.