HackingHealthcareHealthcareData ExfiltratedData PublishedCustomer Data InvolvedDelayed DiscoveryPHIGovernment IDIdentity (basic)Health (basic)MediumContained

Rehabilitation Support Services

bd_09635bbd3db43505 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jun 1, 2021

Filed

Sep 10, 2021

To disclose

14 weeks

Affected

1state residents only

Linked

4 filings

Confidence

67%

Full breach record for Rehabilitation Support Services →3 incidents on file

Rehabilitation Support Services, Inc. (RSS) detected suspicious network activity on June 1, 2021. Unauthorized actors exfiltrated files, which were later published on a dark web site. On August 5, 2021, RSS confirmed that personal information and protected health information (including SSNs, names, addresses, DOBs, and medical diagnoses) of affected individuals were in the stolen files. One New Hampshire resident was notified via mail starting September 8, 2021, and offered credit monitoring. RSS engaged cybersecurity experts and notified the FBI.

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Incident timeline

discovery → filing · 14 weeks / 101 days

Jun 1, 2021

Discovered

Sep 10, 2021

Filed

vs. sector median

+3 wks slower

This filing is one of 4 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Maine State AGbd_257b807c9b82c5062021-09-10Candidate
HHS OCRbd_5584f4969044ef7d2021-09-10Verified
Massachusetts State AGbd_c0fb26ffce8436ed2021-09-10Verified

Name: Rehabilitation Support Services, Inc.
norm: rehabilitation support services

Name: Rehabilitation Support Services
norm: rehabilitation support
Industry: Healthcarellm

Discovered: Jun 1, 2021
Materiality determined: —
Notification sent: Sep 8, 2021
Affected individuals: 1state-resident count only
Data types: PHIGovernment IDIdentity (basic)Health (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1041 Exfiltration Over C2 ChannelT1078 Valid Accounts
Threat actor: External
Regulator citations: Reported the incident to law enforcement, including the Federal Bureau of Investigation (FBI)

During the incident: Launched an investigation
Engaged cybersecurity experts to assist in its response to the incident
Reported the incident to law enforcement, including the Federal Bureau of Investigation (FBI)
Cooperating with the FBI in hopes of holding the perpetrator(s) accountable
Worked diligently to identify address information for all impacted individuals
Notified one potentially affected New Hampshire resident via first class U.S. mail
Provided complimentary credit monitoring and identity protection services through Equifax
Changes made: Working with leading cybersecurity experts to enhance the security of its network environment
Implemented additional measures to enhance the security of our digital environment
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 14 weeks(101 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Maine State AGSep 10 · first

HHS OCRSep 10 · first

Massachusetts State AGSep 10 · first

New Hampshire State AGSep 10 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/rehabilitation-support-services-20210910.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 10, 2021
Raw hash: 21abfba809985ae81d79134bf9601f70102488704f9f901a062bcf27e52a1b4c

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityRehabilitation Support Services, Inc.

Victim entityRehabilitation Support Services

Incidentdiscovered Jun 1, 2021

Stated responseLaunched an investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov