AccidentalFinancial ServicesFinanceMisdeliveryCustomer Data InvolvedIdentity (basic)Government IDCredentialsMediumResolved

JPMorgan Chase Bank, National Association

bd_0862e86e29ae2313 · schema v1 · pii pii-v1

Severity

Medium

Discovered

—

Filed

Apr 2, 2026

To disclose

—

Affected

Not disclosed

Confidence

66%

Full breach record for JPMorgan Chase Bank, National Association →93 incidents on file

JPMorgan Chase Bank, N.A. notified Massachusetts residents that an employee mistakenly sent account opening documents containing personal information (name, address, SSN, phone, username) to another client via DocuSign on or around March 2, 2026. The recipient reported the incident, and JPMorgan voided the DocuSign access. The bank is offering two years of free credit monitoring.

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Incident timeline

Mar 2, 2026

Begins

Apr 2, 2026

Filed

Tracked as a single-filing incident — the only disclosure on record for this event so far.ConfirmedView incident

Name: JPMorgan Chase Bank, National Association
norm: jpmorgan chase bank national

Name: JPMorgan Chase Bank, National Association
norm: jpmorgan chase bank national
Industry: Financial Servicesllm

Discovered: —
Breach occurred: Mar 2, 2026
Materiality determined: —
Notification sent: Apr 2, 2026
Affected individuals: Not disclosed
Data types: Identity (basic)Government IDCredentials
Data elements: Social Security number
Attack vector: Unknown
Threat actor: Internal

During the incident: Voided the DocuSign, removing their access to the documents
Offering two years of free credit monitoring through Experian IdentityWorks
Source: Quoted from the filing itself, not independently verified.

Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.mass.gov/doc/2026-512-jpmorgan-chase-bank-na/download
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 2, 2026
Raw hash: 2e170463c695a6678f4c91cf24ee80e0fca5578cbb83abd481120381d1ada097

Reporting entityJPMorgan Chase Bank, National Association

Victim entityJPMorgan Chase Bank, National Association

IncidentUnknown

Stated responseVoided the DocuSign, removing their access to the documents

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancewww.mass.gov