HackingTechnologyProfessional ServicesInformationStolen CredentialsCapture Stored DataSupply Chain (3P Vendor)Customer Data InvolvedData ExfiltratedIdentity (basic)Government IDFinancial accountMediumContained

Ricoh, USA, Inc.

bd_07d73f7305d9ed83 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Apr 20, 2017

Filed

May 18, 2017

To disclose

28 days

Affected

1state residents only

Linked

2 filings

Confidence

67%

Full breach record for Ricoh, USA, Inc. →3 incidents on file

Ricoh USA, Inc. notified the NH Attorney General of a third-party breach involving Equifax Workforce Solutions. Unauthorized access to Equifax systems exposed NH resident payroll data (W-2s, SSNs, banking info). Ricoh notified 1 NH resident and offered 3 years of credit monitoring.

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Incident timeline

discovery → filing · 28 days

Apr 20, 2017

Discovered

May 18, 2017

Filed

vs. sector median

15 wks faster

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_18d7fc3839d57ac52017-05-18Verified

Name: Ricoh, USA, Inc.
norm: ricoh usa
Domain: ricohacumen.com

Name: Ricoh, USA, Inc.
norm: ricoh usa
Domain: ricohacumen.com
Industry: TechnologyllmProfessional Servicesllm

Discovered: Apr 20, 2017
Materiality determined: —
Notification sent: May 18, 2017
Affected individuals: 1state-resident count only
Data types: Identity (basic)Government IDFinancial account
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1078 Valid AccountsT1119 Automated Collection
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Office of the Attorney General
Third party: via Equifax Workforce Solutions

During the incident: Notifying 1 New Hampshire resident
Offering affected individuals a complimentary three-year membership of credit monitoring and identity theft protection through Equifax's ID Patrol
Changes made: Working with Equifax on implementation of additional security measures for their systems
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 28 days(28 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Massachusetts State AGMay 18 · first

New Hampshire State AGMay 18 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/ricoh-usa-20170518.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 18, 2017
Raw hash: 87f5addd962c3a5982a6e9108fad8f79d6ab8015cb03ab9fad3c859ffaf7fdb3

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityRicoh, USA, Inc.

Victim entityRicoh, USA, Inc.

Incidentdiscovered Apr 20, 2017

Stated responseNotifying 1 New Hampshire resident

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov