HackingFinancial ServicesFinanceCustomer Data InvolvedData ExfiltratedIdentity (basic)Government IDCriticalResolved

Nelnet Servicing, LLC

bd_0688f7b4eb403457 · schema v1 · pii pii-v1

Severity

Critical

Discovered

Aug 17, 2022

Filed

Aug 26, 2022

To disclose

9 days

Affected · nationwide

2,501,32415,405 in this filing

Linked

8 filings

Confidence

65%

Full breach record for Nelnet Servicing, LLC →5 incidents on file

Nelnet Servicing, LLC reported a data breach affecting 2,501,324 individuals. The incident occurred between June 1, 2022, and July 22, 2022, and was discovered on August 17, 2022. The compromised information includes names and Social Security numbers. Nelnet began notifying affected individuals on August 26, 2022, and offered 24 months of credit monitoring services through Experian.

J jump to incidentP pin to compareR raw source

Maine clockDiscovered Aug 17, 2022 → Filed with AG Aug 26, 20229d ✓ ME AG ≤30d9 days discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 77 days

discovery → filing · 9 days

Jun 1, 2022

Begins

Aug 17, 2022

Discovered

Aug 26, 2022

Filed

vs. sector median

8 wks faster

This filing is one of 8 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (7) · sorted by filing gap

California State AGbd_0c865b6ff7a994012022-08-26Verified
Massachusetts State AGbd_71f17f12d7b6ff892022-08-26Verified
Oregon State AGbd_c4bf8713950421552022-08-26Candidate
Indiana State AGbd_d3d9e4c7f4e182af2022-08-26Verified

Show 3 more filings ↓

Washington State AGbd_d9779d4110fe5fb02022-08-26Verified
Delaware State AGbd_e7ee505dd12577332022-08-26Verified
Montana State AGbd_f14dfc83cd118c032022-08-26Verified

Name: Nelnet Servicing, LLC
norm: nelnet servicing

Name: Nelnet Servicing, LLC
norm: nelnet servicing
Industry: Financial Servicesllm

Discovered: Aug 17, 2022
Breach occurred: Jun 1, 2022 – Jul 22, 2022
Undetected for: 77 daysoccurrence → discovery
Materiality determined: —
Notification sent: Aug 26, 2022
Affected individuals: 2,501,324state + nationwide
Data types: Identity (basic)Government ID
Data elements: Social Security number
Attack vector: Unauthorized Access

During the incident: Sent written notification to affected individuals
Notified consumer reporting agencies
Changes made: Offered 24 months of identity theft protection services through Experian IdentityWorks, including credit monitoring, credit reports, and identity theft insurance up to $1 million
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 9 days(9 days from discovery to filing)
Compliance flags: ME AG ≤30d · 9dME CRA notice due
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.
Clock breakdown: Statute Window Elapsed Threshold Status
Maine
Discovered: Aug 17, 2022
→ Filed with AG: Aug 26, 2022
9d 30 days ME AG ≤30d

Statute	Window	Elapsed	Threshold	Status
Maine	Discovered: Aug 17, 2022 → Filed with AG: Aug 26, 2022	9d	30 days	ME AG ≤30d

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 8 filings · 8 states

View merged incident ↗

California State AGAug 26 · first

Massachusetts State AGAug 26 · first

Oregon State AGAug 26 · first

Indiana State AGAug 26 · first

Washington State AGAug 26 · first

Delaware State AGAug 26 · first

Montana State AGAug 26 · first

Maine State AGAug 26 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/f6b4d5be-f7ef-412b-9966-e323ad6443a0.shtml
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Aug 26, 2022
Raw hash: 90ba3114b38054fa1e07fe8f2889ac1d4fa62c5e0e80663e24bfeb6291d4421b

Linked disclosures

Regulatory filings (7) · sorted by filing gap

Reporting entityNelnet Servicing, LLC

Victim entityNelnet Servicing, LLC

Incidentdiscovered Aug 17, 2022

Stated responseSent written notification to affected individuals

ComplianceME AG ≤30d

Extraction provenanceno artifact recorded

Source provenancewww.maine.gov