Social EngineeringProfessional ServicesOtherProfessional ServicesPhishingStolen CredentialsCustomer Data InvolvedTargetedIdentity (basic)Government IDMediumContained

Worcester Community Housing Resources

bd_067338e950635366 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jul 2, 2019

Filed

Oct 15, 2019

To disclose

15 weeks

Affected · nationwide

842 in this filing

Linked

2 filings

Confidence

67%

Full breach record for Worcester Community Housing Resources →

Worcester Community Housing Resources, Inc. notified the NH AG of a phishing incident discovered July 2, 2019, affecting 5 employee email accounts. Personal info (names, SSNs) of 84 individuals was potentially accessed. Notifications mailed Oct 10, 2019. Remediation included MFA, WISP revision, and credit monitoring.

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Incident timeline

discovery → filing · 15 weeks / 105 days

Jul 2, 2019

Discovered

Oct 15, 2019

Filed

vs. sector median

3 wks faster

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_c71451e6eb7bd4bd2019-10-10 · +5dVerified

Name: Worcester Community Housing Resources
norm: worcester community housing resources
Domain: wchr.org

Name: Worcester Community Housing Resources
norm: worcester community housing resources
Domain: wchr.org
Industry: Professional ServicesllmOtherllm

Discovered: Jul 2, 2019
Materiality determined: —
Notification sent: Oct 10, 2019
Affected individuals: 84state + nationwide
Data types: Identity (basic)Government ID
Data elements: Social Security number
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid Accounts
Threat actor: External
Regulator citations: Notified New Hampshire Attorney General
Initial access: phishing_link

During the incident: Prevented any further unauthorized access to the account by changing the employee's email credentials
Commenced an investigation with the assistance of an independent computer forensic company
Retained an independent computer forensic firm to assist with an investigation
Changes made: Adding security protocols for two factor authentication
Revising our Written Information Security Policy (WISP)
Engaging a computer technology firm to supervise both the revisions and daily security for our system
Offered potentially impacted individuals with identity theft restoration and credit monitoring services for twelve (12) months at no cost through ID Experts
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 15 weeks(105 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

Massachusetts State AGOct 10 · first

New Hampshire State AG+5d · this page

Pattern: first filing Oct 10 (MA), last Oct 15 (NH) — a 5-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/worcester-community-housing-20191015.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 15, 2019
Raw hash: 0e9289f69da12d1f1f2dd48d2030492237791fa3c2ecd4a7312a610b0108ad19

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityWorcester Community Housing Resources

Victim entityWorcester Community Housing Resources

Incidentdiscovered Jul 2, 2019

Stated responsePrevented any further unauthorized access to the account by changing the employee's email credentials

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov