HackingTelecom & MediaInformationStolen CredentialsSupply Chain (3P Vendor)Customer Data InvolvedIdentity (basic)PIILowContained

Assurance Wireless

bd_064c0f841e140900 · schema v1 · pii pii-v1

Severity

Low

Discovered

Aug 13, 2019

Filed

Apr 3, 2020

To disclose

33 weeks

Affected · nationwide

1211 in this filing

Confidence

67%

Full breach record for Assurance Wireless →

Sprint Corporation, on behalf of Assurance Wireless, notified the NH AG of a security incident involving third-party vendor The Results Company (TRC). A malicious actor accessed a TRC employee email account on August 13, 2019. The incident impacted 121 customers, including 1 NH resident. Personal information was potentially accessed. Sprint and TRC secured systems and offered 12 months of identity protection.

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Incident timeline

discovery → filing · 33 weeks / 234 days

Aug 13, 2019

Discovered

Apr 3, 2020

Filed

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed121 affectedView incident

Name: SPRINT CAPITAL CORPORATION
norm: sprint capital

Name: Assurance Wireless
norm: assurance wireless
Domain: shopq1.assurancewireless.com
Industry: Telecom & Mediallm

Discovered: Aug 13, 2019
Materiality determined: —
Notification sent: Apr 1, 2020
Affected individuals: 121state + nationwide
Data types: Identity (basic)PII
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General
Initial access: valid_credentials

During the incident: Engaged a digital forensics firm to assist with its investigation
Worked to ensure that TRC's systems were re-secured
Offering complimentary identity protection services for 12 months
Changes made: Secured all of its systems to further enhance the security of the email platform
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 33 weeks(234 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/assurance-wireless-20200403.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 3, 2020
Raw hash: 6337a36c876da90b13d14d461e42dcba89a8a220de451b11836e94ed289bda5e

Reporting entitySPRINT CAPITAL CORPORATION

Victim entityAssurance Wireless

Incidentdiscovered Aug 13, 2019

Stated responseEngaged a digital forensics firm to assist with its investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov