Social EngineeringTechnologyInformationPhishingTargetedCustomer Data InvolvedIdentity (basic)Government IDFinancial accountMediumActive

Client Network Services, Inc.

bd_0646dfb3cf5ae4c0 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Mar 23, 2016

Filed

Apr 18, 2016

To disclose

26 days

Affected

1state residents only

Linked

2 filings

Confidence

66%

Full breach record for Client Network Services, Inc. →

Client Network Services, Inc. notified the NH AG of a phishing attack on Feb 25, 2016, where an attacker spoofed the CEO to obtain 2015 W2 data of one NH resident. Discovered March 23, 2016. Data included name, SSN, and wage info. Notification sent April 8, 2016. Credit monitoring offered.

J jump to incidentP pin to compareR raw source

Incident timeline

undetected · 27 days

discovery → filing · 26 days

Feb 25, 2016

Begins

Mar 23, 2016

Discovered

Apr 18, 2016

Filed

vs. sector median

15 wks faster

This filing is one of 2 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_cd643f93015e9ffb2016-04-22 · +4dVerified

Name: Lewis Brisbois Bisgaard & Smith LLP
norm: lewisbrisbois
Domain: feathermc.com

Name: Client Network Services, Inc.
norm: client network
Industry: Technologyllm

Discovered: Mar 23, 2016
Breach occurred: Feb 25, 2016
Undetected for: 27 daysoccurrence → discovery
Materiality determined: —
Notification sent: Apr 8, 2016
Affected individuals: 1state-resident count only
Data types: Identity (basic)Government IDFinancial account
Data elements: Social Security number
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney GeneralContacted the IRS
Initial access: phishing_link

During the incident: Immediately reported this incident to law enforcement
Cooperating with their ongoing investigation
Established a toll-free hot-line to answer questions
Providing affected individuals access to a two (2) year membership to credit monitoring and identity protection services through AllClear
Changes made: Implementing additional safeguards
Providing additional mandatory training to our employees on safeguarding the privacy and security of information on our systems
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 26 days(26 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

New Hampshire State AGApr 18 · first · this page

Massachusetts State AG+4d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/client-network-20160418.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Apr 18, 2016
Raw hash: de9de827a29563906d3a597361fb4acd69cdf5d9d448e8bfa7efd280aad99e36

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityLewis Brisbois Bisgaard & Smith LLP

Victim entityClient Network Services, Inc.

Incidentdiscovered Mar 23, 2016

Stated responseImmediately reported this incident to law enforcement

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov