AccidentalHealthcareTechnologyHealthcareMisdeliveryData ExfiltratedCustomer Data InvolvedPIIPHIIdentity (basic)Government IDHealth (basic)CredentialsMediumContained

Catholic Health Services

bd_03cf6c0548a9c6d3 · schema v1 · pii pii-v2

Severity

Medium

Discovered

Nov 15, 2024

Filed

May 9, 2025

To disclose

—

Affected

10state residents only

Confidence

66%

Full breach record for Catholic Health Services →

Serviceaide, Inc. notified Nebraska AG that patient information from Catholic Health was inadvertently made publicly available between Sept 19 and Nov 5, 2024. Serviceaide discovered the misconfiguration on Nov 15, 2024, secured the database, and engaged a vendor to review data. Approximately 10 Nebraska residents were notified on May 9, 2025. Data included names, SSNs, DOBs, medical records, and credentials. No evidence of copying was found, but exfiltration could not be ruled out. Credit monitoring was offered.

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Incident timeline

undetected · 57 days

Sep 19, 2024

Begins

Nov 15, 2024

Discovered

May 9, 2025

Filed

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed10 affectedView incident

Name: Serviceaide, Inc.
norm: serviceaide

Name: Catholic Health Services
norm: catholic health
Domain: catholichealthservices.org
Industry: HealthcarellmTechnologyllm

Discovered: Nov 15, 2024
Breach occurred: Sep 19, 2024 – Nov 5, 2024
Undetected for: 57 daysoccurrence → discovery
Materiality determined: —
Notification sent: May 9, 2025
Affected individuals: 10state-resident count only
Data types: PIIPHIIdentity (basic)Government IDHealth (basic)Credentials
Attack vector: Misconfiguration
MITRE ATT&CK: T1190 Exploit Public-Facing Application
Regulator citations: Notified the U.S. Department of Health and Human ServicesProvided written notice to relevant state and federal regulators

During the incident: Secured the Catholic Health database
Initiated an investigation to determine the nature and scope of the event
Engaged a data review vendor to conduct a comprehensive review of the potentially impacted data
Provided written notice to approximately ten (10) Nebraska residents
Provided access to credit monitoring services for twelve (12) months through TransUnion
Provided guidance on how to better protect against identity theft and fraud
Provided written notice to relevant state and federal regulators
Notified the three major credit reporting agencies (Equifax, Experian, and TransUnion)
Notified the U.S. Department of Health and Human Services
Changes made: Implementing additional safeguards and training to its employees
Implemented additional security measures to further protect against similar events occurring in the future
Source: Quoted from the filing itself, not independently verified.

Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://nebraska.gov/ago/data-breach/documents/3e1cc0ed-f871-4275-a867-8c2baaf8ffc3.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 9, 2025
Raw hash: 9e57a7ecb127580a4c872494936377787df6b331a4490236515f9c6ef37bdc13

Reporting entityServiceaide, Inc.

Victim entityCatholic Health Services

Incidentdiscovered Nov 15, 2024

Stated responseSecured the Catholic Health database

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancenebraska.gov