Social EngineeringHealthcareHealthcarePhishingCustomer Data InvolvedIdentity (basic)Government IDHealth (basic)PHIMediumContained

Apria Healthcare LLC

bd_030aa96547f5e4da · schema v1 · pii pii-v1

Severity

Medium

Discovered

Aug 5, 2016

Filed

Oct 20, 2016

To disclose

11 weeks

Affected

3state residents only

Linked

3 filings

Confidence

67%

Full breach record for Apria Healthcare LLC →6 incidents on file

Apria Healthcare, a provider of home respiratory services, notified the NH AG of a cyber incident affecting 3 NH residents. On Aug 5, 2016, an employee's email account was accessed via unauthorized means (likely phishing). Data exposed included names, DOB, SSN, diagnosis, and medical record numbers. No data exfiltration was found. Notices mailed Oct 4, 2016. Credit monitoring offered.

J jump to incidentP pin to compareR raw source

Incident timeline

discovery → filing · 11 weeks / 76 days

Aug 5, 2016

Discovered

Oct 20, 2016

Filed

vs. sector median

1 wks faster

This filing is one of 3 about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

California State AGbd_bea31cb8de9863712016-10-20Verified
HHS OCRbd_0c096a0a3641dc002016-10-04 · +16dVerified

Name: Apria Healthcare LLC
norm: apria healthcare
Domain: apria.com

Name: Apria Healthcare LLC
norm: apria healthcare
Domain: apria.com
Industry: Healthcarellm

Discovered: Aug 5, 2016
Materiality determined: —
Notification sent: Oct 4, 2016
Affected individuals: 3state-resident count only
Data types: Identity (basic)Government IDHealth (basic)PHI
Data elements: Date of birthMedical information
Attack vector: Phishing
MITRE ATT&CK: T1566.002 Spearphishing LinkT1078 Valid AccountsT1114 Email Collection
Threat actor: External
Regulator citations: Notified New Hampshire Attorney Generalproviding written notice of this incident to other state regulators where required
Initial access: phishing_link

During the incident: Launched an internal investigation
Retained third-party forensic experts to assist in the investigation
Changed the employee's log-in credentials
Restored the security of the system
Undertook a thorough analysis and review of all documents within the email account
Offering potentially affected individuals complimentary access to twelve (12) months of free credit monitoring and identity restoration services with AllClear ID
Providing potentially affected individuals with information on how to protect against identity theft and fraud
Providing written notice of this incident to other state regulators where required
Changes made: Changed the employee's log-in credentials
Restored the security of the system
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 11 weeks(76 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 2 states

View merged incident ↗

HHS OCROct 4 · first

California State AG+16d

New Hampshire State AG+16d · this page

Pattern: first filing Oct 4 (CA), last Oct 20 (NH) — a 16-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/apria-20161020.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 20, 2016
Raw hash: f5621a1a378872946bbef1d244ba0c9bceb605761a8053d8adeeda13870c7703

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityApria Healthcare LLC

Victim entityApria Healthcare LLC

Incidentdiscovered Aug 5, 2016

Stated responseLaunched an internal investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov