HackingFinancial ServicesFinanceVulnerability ExploitSupply Chain (3P Vendor)Customer Data InvolvedData ExfiltratedTargetedPIIIdentity (basic)Financial accountMinorHighContained

Bank of New England

bd_027151ff29a3f5e4 · schema v1 · pii pii-v1

Severity

High

Discovered

Oct 20, 2023

Filed

Jan 8, 2024

To disclose

11 weeks

Affected

2,483state residents only

Confidence

66%

Full breach record for Bank of New England →2 incidents on file

Bank of New England notified the NH Attorney General of a data breach involving its third-party service provider, Fiserv. Unauthorized actors exploited a previously unknown vulnerability in MOVEit Transfer software between May 27-31, 2023, to access PII of 2,483 New Hampshire residents. Fiserv patched the vulnerability and offered two years of identity monitoring to affected individuals.

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Incident timeline

undetected · 146 days

discovery → filing · 11 weeks / 80 days

May 27, 2023

Begins

Oct 20, 2023

Discovered

Jan 8, 2024

Filed

vs. sector median

+2 wks slower

Part of FISERV, INC. supply-chain incident (2023) — a supply-chain cascade affecting multiple organizations.View cascade →

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed2,483 affectedView incident

Name: Bank of New England
norm: bank of new england

Name: Bank of New England
norm: bank of new england
Industry: Financial Servicesllm

Discovered: Oct 20, 2023
Breach occurred: May 27, 2023 – May 31, 2023
Undetected for: 146 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 2,483state-resident count only
Data types: PIIIdentity (basic)Financial accountMinor
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1195 Supply Chain CompromiseT1190 Exploit Public-Facing Application
Threat actor: ExternalFinancial
Regulator citations: Notified Federal Deposit Insurance CompanyNotified New Hampshire Banking Department
Third party: via Fiserv
Initial access: exploit_public_facing

During the incident: Launched a comprehensive investigation
Identify individuals affected
Notified regulatory bodies as required
Notified affected individuals by written notice
Changes made: Fiserv remediated all known technical vulnerabilities
Patched the MOVEit Transfer application
Mobilized a technical response team to examine the relevant MOVEit Transfer systems
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 11 weeks(80 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/bank-new-england-20240108.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jan 8, 2024
Raw hash: 945d01d0a7864f831727f163e6661ee97c69b0f4f0db1ddc33831bec36c9cdb0

Reporting entityBank of New England

Victim entityBank of New England

Incidentdiscovered Oct 20, 2023

Stated responseLaunched a comprehensive investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov