AccidentalFinancial ServicesFinanceMisdeliveryCustomer Data InvolvedIdentity (basic)Government IDMediumResolved

PRINCIPAL FINANCIAL GROUP, INC.

bd_022abbae2c5f40cd · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jan 6, 2020

Filed

May 7, 2020

To disclose

17 weeks

Affected

583state residents only

Linked

3 filings

Confidence

69%

Full breach record for PRINCIPAL FINANCIAL GROUP, INC. →15 incidents on file

Principal Financial Services, Inc. reported a software coding error on Principal.com that inadvertently displayed another customer's personal information (name, SSN, birthdate) to a logged-in user. The issue occurred between Nov 23, 2020 and Jan 6, 2020. 583 Washington residents were affected. No unauthorized access or data theft occurred. Credit monitoring was offered.

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Washington clock✗ WA AG >90d17 weeks discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 44 days

discovery → filing · 17 weeks / 122 days

Nov 23, 2019

Begins

Jan 6, 2020

Discovered

May 7, 2020

Filed

vs. sector median

+9 wks slower

This filing is one of 3 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (2) · sorted by filing gap

New Hampshire State AGbd_bb0eac6977f8e2aa2020-05-07Verified
Montana State AGbd_2e704608dd784f6b2020-04-28 · +9dCandidate

Name: PRINCIPAL FINANCIAL GROUP, INC.
norm: principal financial
Domain: principal.com

Name: PRINCIPAL FINANCIAL GROUP, INC.
norm: principal financial
Domain: principal.com
Industry: Financial Servicesllm

Discovered: Jan 6, 2020
Breach occurred: Nov 23, 2019 – Jan 6, 2020
Undetected for: 44 daysoccurrence → discovery
Materiality determined: —
Notification sent: Apr 28, 2020
Affected individuals: 583state-resident count only
Data types: Identity (basic)Government ID
Data elements: NameSocial Security numberDate of birth
WA-stated cause: Theft or Mistake
WA-stated duration: lifecycle 1-99dexposure 1-99d
WA-stated discovery: Found while ongoingContained same day
Attack vector: Misconfiguration
MITRE ATT&CK: T1119 Automated Collection
Regulator citations: Notified Washington Attorney General

During the incident: Offering 12 months of complimentary credit monitoring through Equifax
Updated testing procedures to account for the scenario
Changes made: Updated website code to fix the issue
Updated testing procedures to account for the scenario
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 17 weeks(122 days from discovery to filing)
Compliance flags: WA AG >90d
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 3 filings · 3 states

View merged incident ↗

Montana State AGApr 28 · first

New Hampshire State AG+9d

Washington State AG+9d · this page

Pattern: first filing Apr 28 (MT), last May 7 (WA) — a 9-day rolling notification. Rolling spreads often mean counsel is filing as thresholds trip per state. Why this link?

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://agportal-s3bucket.s3.amazonaws.com/databreach/BreachM10547.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: May 7, 2020
Raw hash: 1fa7195517bf0842a586121baac86a75a043bd458ff6d8d1f713b80290bb551c

Linked disclosures

Regulatory filings (2) · sorted by filing gap

Reporting entityPRINCIPAL FINANCIAL GROUP, INC.

Victim entityPRINCIPAL FINANCIAL GROUP, INC.

Incidentdiscovered Jan 6, 2020

Stated responseOffering 12 months of complimentary credit monitoring through Equifax

ComplianceWA AG >90d

Extraction provenanceno artifact recorded

Source provenanceagportal-s3bucket.s3.amazonaws.com