HackingRetail & ConsumerRetailVulnerability ExploitTargetedCustomer Data InvolvedIdentity (basic)Government IDMediumContained

Goldenvoice

bd_0188240bdfb60c10 · schema v1 · pii pii-v1

Severity

Medium

Discovered

—

Filed

Mar 23, 2017

To disclose

—

Affected

1state residents only

Confidence

66%

Goldenvoice notified Montana residents of a security incident affecting Coachella festival attendees who picked up wristbands in person. Criminal hackers accessed data between September 2016 and February 2017. Affected data included names, usernames, emails, addresses, birth dates, phone numbers, and government IDs (driver's license, passport). No financial or password data was compromised. Goldenvoice engaged forensic investigators, notified law enforcement, and provided 12 months of identity protection via AllClear ID.

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Incident timeline

Sep 1, 2016

Begins

Mar 23, 2017

Filed

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1 affectedView incident

Name: Goldenvoice
norm: goldenvoice
Domain: coachella.com

Name: Goldenvoice
norm: goldenvoice
Domain: coachella.com
Industry: Retail & Consumerllm

Discovered: —
Breach occurred: Sep 1, 2016 – Feb 28, 2017
Materiality determined: —
Notification sent: Mar 22, 2017
Affected individuals: 1state-resident count only
Data types: Identity (basic)Government ID
Data elements: Date of birth
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: notified law enforcement
Initial access: exploit_public_facing

During the incident: Opened an investigation
Notified law enforcement
Engaged a leading forensic IT firm
Security vulnerability was remediated
Security incident has been fully contained
Applied important security updates to our systems
Taken other proactive measures to help safeguard our services
Continue to monitor the situation closely for any additional suspicious activity
Changes made: Applied important security updates to our systems
Taken other proactive measures to help safeguard our services
Source: Quoted from the filing itself, not independently verified.

Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://dojmt.gov/wp-content/uploads/Coachella.com_.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 23, 2017
Raw hash: b3a42797e3f27253ca20cf0b61b76f8dcd050eba1ba25cbb611a1ee3bc9f9c99

Reporting entityGoldenvoice

Victim entityGoldenvoice

IncidentUnauthorized Access

Stated responseOpened an investigation

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancedojmt.gov