HackingProfessional ServicesProfessional ServicesTargetedIdentity (basic)MediumContained

Televerde

bd_010d10e9f32ad9a0 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Sep 6, 2024

Filed

Sep 12, 2024

To disclose

6 days

Affected · nationwide

1,8551 in this filing

Linked

5 filings

Confidence

66%

Full breach record for Televerde →

Televerde reported an external system breach (hacking) occurring between December 8 and December 26, 2023. The incident was discovered on September 6, 2024, affecting 1,855 individuals nationwide, including 1 Maine resident. Personal names were potentially compromised. Televerde engaged external cybersecurity professionals and offered 12 months of identity protection services through IDX.

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Leak gap clock✗ Leak >180d6 days discovery → filing

⚠ AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.

Incident timeline

undetected · 273 days

discovery → filing · 6 days

Dec 8, 2023

Begins

Sep 6, 2024

Discovered

Sep 12, 2024

Filed

vs. sector median

17 wks faster

This filing is one of 5 about the same incident.View merged incident

A leak claim by play about this victim predates this filing by 266 days.View originating leak claim

Linked disclosures

Why this link?

Ransomware claims (1)

Leak Siteplaybd_2064cd65f6f0a1e82023-12-21 · +266dVerified by operator

Regulatory filings (3) · sorted by filing gap

Indiana State AGbd_060aef76563d639b2024-09-12Verified by operator
Massachusetts State AGbd_2fb448070e0694ab2024-09-12Verified by operator
Vermont State AGbd_4f9f614948bbd5ac2024-09-12Verified by operator

Name: Televerde
norm: televerde
Domain: televerde.com

Name: Televerde
norm: televerde
Domain: televerde.com
Industry: Professional Servicesllm

Discovered: Sep 6, 2024
Breach occurred: Dec 8, 2023 – Dec 26, 2023
Undetected for: 273 daysoccurrence → discovery
Materiality determined: —
Notification sent: Sep 12, 2024
Affected individuals: 1,855state + nationwide
Data types: Identity (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1190 Exploit Public-Facing ApplicationT1078 Valid Accounts
Threat actor: External
Regulator citations: Filed notification with Maine Attorney General
Initial access: exploit_public_facing

During the incident: Commenced a prompt and thorough investigation
Working very closely with external cybersecurity professionals
Offering a complimentary membership of identity theft protection services through IDX
Changes made: Televerde continually evaluates and modifies its practices and internal controls to enhance the security and privacy of your information
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 6 days(6 days from discovery to filing)
Compliance flags: Leak >180dME AG ≤30d · 6d
Discovery-date grounding: AG web formThe discovery date came from the AG web-form field, which is systematically later than the detection date stated in the letter. Treat the clock as indicative.
Clock breakdown: Statute Window Elapsed Threshold Status
Maine
Discovered: Sep 6, 2024
→ Filed with AG: Sep 12, 2024
6d 30 days ME AG ≤30d

Statute	Window	Elapsed	Threshold	Status
Maine	Discovered: Sep 6, 2024 → Filed with AG: Sep 12, 2024	6d	30 days	ME AG ≤30d

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Indiana State AGSep 12 · first

Massachusetts State AGSep 12 · first

Vermont State AGSep 12 · first

Maine State AGSep 12 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://www.maine.gov/agviewer/content/ag/985235c7-cb95-4be2-8792-a1252b4f8318/d4133257-53d3-4bdd-a2f6-3143460b70f1.html
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Sep 12, 2024
Raw hash: f73b2cfda0e3eff1212e69ca91313e8bfe6c5c019106ab3df415ceaad34e6f37

Linked disclosures

Ransomware claims (1)

Regulatory filings (3) · sorted by filing gap

Reporting entityTeleverde

Victim entityTeleverde

Incidentdiscovered Sep 6, 2024

Stated responseCommenced a prompt and thorough investigation

ComplianceLeak >180d

Extraction provenanceno artifact recorded

Source provenancewww.maine.gov