HackingTechnologyHospitalityInformationStolen CredentialsCapture Stored DataSupply Chain (3P Vendor)Data ExfiltratedCustomer Data InvolvedFinancial accountIdentity (basic)LowContained

Outrigger Hotels Hawaii

bd_001f2db25e498ec7 · schema v1 · pii pii-v1

Severity

Low

Discovered

Jun 6, 2017

Filed

Jul 21, 2017

To disclose

6 weeks

Affected

1state residents only

Linked

2 filings

Confidence

66%

Full breach record for Outrigger Hotels Hawaii →

Outrigger Hotels Hawaii notified NH AG of a third-party breach via vendor Sabre. Unauthorized access to Sabre's SynXis reservation system occurred between Aug 2016 and Mar 2017, exposing guest payment card info and PII. 1 NH resident affected. Notifications sent July 2017.

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Incident timeline

undetected · 300 days

discovery → filing · 6 weeks / 45 days

Aug 10, 2016

Begins

Jun 6, 2017

Discovered

Jul 21, 2017

Filed

vs. sector median

4 wks faster

This filing is one of 2 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (1) · sorted by filing gap

Massachusetts State AGbd_ae365b0dfe6af6db2017-07-24 · +3dVerified

Name: Norton Rose Fulbright US LLP
norm: norton rose fulbright us

Name: Outrigger Hotels Hawaii
norm: outrigger hotels hawaii
Industry: TechnologyllmHospitalityllm

Discovered: Jun 6, 2017
Breach occurred: Aug 10, 2016 – Mar 9, 2017
Undetected for: 300 daysoccurrence → discovery
Materiality determined: —
Notification sent: Jul 21, 2017
Affected individuals: 1state-resident count only
Data types: Financial accountIdentity (basic)
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1078 Valid AccountsT1119 Automated Collection
Threat actor: ExternalFinancial
Regulator citations: Notified New Hampshire Attorney General
Initial access: valid_credentials

During the incident: Initiated an investigation into the incident
Communicated extensively with the vendor
Notified affected individuals via written letter
Notified law enforcement
Notified payment card brands
Changes made: Enhanced security around access credentials
Enhanced monitoring of system activity
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 6 weeks(45 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 2 filings · 2 states

View merged incident ↗

New Hampshire State AGJul 21 · first · this page

Massachusetts State AG+3d

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/sabre-hospitality-outrigger-20170721.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jul 21, 2017
Raw hash: 26155804aa3cad1d1d053e0c0b561bcba8582c4067c7c5feb1e8e12c40f38073

Linked disclosures

Regulatory filings (1) · sorted by filing gap

Reporting entityNorton Rose Fulbright US LLP

Victim entityOutrigger Hotels Hawaii

Incidentdiscovered Jun 6, 2017

Stated responseInitiated an investigation into the incident

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov