MalwareEducationEducationRansomwareSupply Chain (3P Vendor)Ransom DemandedData EncryptedCustomer Data InvolvedGovernment IDFinancial accountHealth (basic)MediumContained

BLACKBAUD, INC.

bd_001134aa618e3b61 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jul 16, 2020

Filed

Mar 15, 2021

To disclose

35 weeks

Affected

7state residents only

Confidence

66%

Full breach record for BLACKBAUD, INC. →6 incidents on file

Norwich University notified the NH Attorney General of a ransomware attack on its third-party provider, Blackbaud. The attack occurred between Feb 7 and May 20, 2020. Norwich discovered the scope of impacted data (SSN, financial, health info) for 7 NH residents on Feb 8, 2021. Blackbaud paid a ransom and confirmed data destruction. Norwich provided credit monitoring to affected individuals.

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Incident timeline

undetected · 160 days

discovery → filing · 35 weeks / 242 days

Feb 7, 2020

Begins

Jul 16, 2020

Discovered

Mar 15, 2021

Filed

vs. sector median

+26 wks slower

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed7 affectedView incident

Name: Norwich University
norm: norwich university

Name: BLACKBAUD, INC.
norm: blackbaud
Domain: blackbaud.com
Industry: Educationllm

Discovered: Jul 16, 2020
Breach occurred: Feb 7, 2020 – May 20, 2020
Undetected for: 160 daysoccurrence → discovery
Materiality determined: —
Notification sent: Mar 10, 2021
Affected individuals: 7state-resident count only
Data types: Government IDFinancial accountHealth (basic)
Data elements: Social Security numberMedical information
Attack vector: Ransomware
MITRE ATT&CK: T1486 Data Encrypted for ImpactT1195 Supply Chain Compromise
Threat actor: ExternalFinancial
Initial access: supply_chain

During the incident: Engaged independent forensic experts to review the data
Requested a backup file of the Blackbaud database to independently verify the investigation
Provided general notification of this incident to its community
Provided formal notification to affected individuals
Offered complimentary credit monitoring services for two (2) years
Changes made: Blackbaud is enhancing safeguards through enhancements to access management, network segmentation, and deployment of additional endpoint and network-based platforms
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 35 weeks(242 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/norwich-university-20210315.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Mar 15, 2021
Raw hash: bb19be73f3a7d792e513b7270434bc3bb0db0622145a206fa53374cf1ca6dceb

Reporting entityNorwich University

Victim entityBLACKBAUD, INC.

Incidentdiscovered Jul 16, 2020

Stated responseEngaged independent forensic experts to review the data

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov