🐻California State AGFirst filing
Filed Jun 21, 2023bd_f27f736cf8e7739c
USAA reported that call center representatives of a third-party service provider improperly shared USAA access credentials with unauthorized individuals between December 20, 2022, and May 18, 2023. This allowed unauthorized access to personal information of USAA members, including names, addresses, driver's license numbers, last four digits of SSNs, bank account numbers, and authentication PINs. USAA blocked the access and is monitoring accounts. Complimentary identity monitoring services were offered to affected adults and minors.