Aetna, via its vendor OneTouchPoint, Inc. (OTP), disclosed a ransomware incident discovered on April 28, 2022. Unauthorized access to OTP servers began April 27, 2022, resulting in encrypted files. OTP engaged forensic specialists and law enforcement. Customer data, including names and specific data elements, was present on impacted servers; Social Security numbers were not affected. Notification was sent to affected individuals starting June 3, 2022. No evidence of misuse was found.