PhysicalFinancial ServicesFinanceTheftCustomer Data InvolvedIdentity (basic)Government IDFinancial accountMediumActive

CHARLES SCHWAB & CO., INC.

bd_f5a4ed7f9c0a7ae4 · schema v1 · pii pii-v1

Severity

Medium

Discovered

—

Filed

Jun 12, 2009

To disclose

—

Affected

60state residents only

Confidence

67%

Full breach record for CHARLES SCHWAB & CO., INC. →26 incidents on file

Charles Schwab & Co, Inc. notified the New Hampshire Attorney General on June 12, 2009, of a physical theft of a computer hard drive containing client PII (SSN, name, account number) in early May 2009. 60 NH residents were affected. The employee who removed the drive was terminated; law enforcement arrested a suspect. Schwab offered one year of credit monitoring.

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Incident timeline

May 1, 2009

Begins

Jun 12, 2009

Filed

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed60 affectedView incident

Name: CHARLES SCHWAB & CO., INC.
norm: charles schwab
Domain: schwab.com

Name: CHARLES SCHWAB & CO., INC.
norm: charles schwab
Domain: schwab.com
Industry: Financial Servicesllm

Discovered: —
Breach occurred: May 1, 2009
Materiality determined: —
Notification sent: Jun 12, 2009
Affected individuals: 60state-resident count only
Data types: Identity (basic)Government IDFinancial account
Attack vector: Unknown
MITRE ATT&CK: T1052 Exfiltration Over Physical Medium
Threat actor: External
Regulator citations: reported to local law enforcement

During the incident: The employee who removed the computer hard drive from Company premises has been terminated
The incident was reported to local law enforcement
Local law enforcement has identified and arrested a suspect
Monitoring client accounts to deter unauthorized activity
Offering clients one year of credit monitoring services at no expense to the client
Changes made: Continue to communicate with its employees through employee bulletins, training and education regarding its data handling policies and procedures
Source: Quoted from the filing itself, not independently verified.

Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/charles-schwab-20090612.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Jun 12, 2009
Raw hash: da9bf62bb4c0a3e316e80a2d16f416c068ce263f3f87a5229561558b6b6915e3

Reporting entityCHARLES SCHWAB & CO., INC.

Victim entityCHARLES SCHWAB & CO., INC.

IncidentUnknown

Stated responseThe employee who removed the computer hard drive from Company premises has been terminated

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov