MisusePrivilege AbuseCustomer Data InvolvedIDENTITY_BASICIDENTITY_GOVERNMENTFINANCIAL_ACCOUNTMediumContained
JPMorgan Chase Bank, National Association
bd_8bda9979ffaa19fc · schema v1 · pii pii-v1
Full breach record for JPMorgan Chase Bank, National Association →JPMorgan Chase Bank, N.A. reported a data breach involving a call center employee who allowed an unauthorized third party to overhear customer calls and view screens between April and November 2020. Disclosed information included names, addresses, account numbers, Social Security numbers, and email addresses. The employee was terminated, and the bank offered two years of free credit monitoring via Experian IdentityWorks.
California clockDiscovered Apr 6, 2020 → Notified Dec 23, 2020261d ✗ CA 60-day late37 weeks discovery → filing
⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.
Tracked as a single-filing incident — the only disclosure on record for this event so far.ConfirmedView incident
Source provenance
- Source URL
- https://oag.ca.gov/ecrime/databreach/reports/sb24-197508
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
- Filed at
- Dec 23, 2020
- Raw hash
- 52d0eb50d004339a7ebcbde08ef5cc881fcd99dad6756e38abe3ff8da8da45ca
Reporting entity
- Name
- JPMorgan Chase Bank, National Associationnorm: jpmorgan chase bank national
Victim entity
- Name
- JPMorgan Chase Bank, National Associationnorm: jpmorgan chase bank national
Incident
- Discovered
- Apr 6, 2020
- Materiality determined
- —
- Notification sent
- Dec 23, 2020
- Affected individuals
- Not disclosed
- Data types
- IDENTITY_BASICIDENTITY_GOVERNMENTFINANCIAL_ACCOUNT
- Attack vector
- Insider
- MITRE ATT&CK
- T1078 Valid Accounts
- Threat actor
- Internal
- Initial access
- insider_action
Compliance
- Time to disclose
- 37 weeks(261 days from discovery to filing)
- Compliance flags
- CA 60-day late · 261d
- Discovery-date grounding
- unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.
- Clock breakdown
Statute Window Elapsed Threshold Status California Discovered: Apr 6, 2020→ Notified: Dec 23, 2020261d 60 days (analyst band, pre-2026 discoveries) CA 60-day late
Extraction provenance
- Status
- No extraction artifact recorded for this disclosure.