HackingFinancial ServicesFinanceStolen CredentialsData MishandlingCustomer Data InvolvedTargetedIdentity (basic)Government IDMediumContained

TransUnion

bd_55e719f7934cb838 · schema v1 · pii pii-v1

Severity

Medium

Discovered

—

Filed

Oct 9, 2018

To disclose

—

Affected

2state residents only

Confidence

66%

Full breach record for TransUnion →13 incidents on file

TransUnion LLC notified the New Hampshire AG that a former customer, First Class Collections, accessed PII (name, address, DOB, SSN, driver's license) of 2 NH residents between July 2017 and June 2018. TransUnion suspended access and is collaborating with law enforcement. Notification letters were sent on October 5, 2018.

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Incident timeline

Jul 26, 2017

Begins

Oct 9, 2018

Filed

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed2 affectedView incident

Name: TransUnion
norm: transunion
Domain: transunion.com

Name: TransUnion
norm: transunion
Domain: transunion.com
Industry: Financial Servicesllm

Discovered: —
Breach occurred: Jul 26, 2017 – Jun 26, 2018
Materiality determined: —
Notification sent: Oct 5, 2018
Affected individuals: 2state-resident count only
Data types: Identity (basic)Government ID
Attack vector: Third-Party / Supply Chain
MITRE ATT&CK: T1078 Valid AccountsT1119 Automated Collection
Threat actor: Partner
Regulator citations: Provided notice to New Hampshire Office of Attorney General Consumer Protection BureauCollaborating with law enforcement
Third party: via First Class Collections
Initial access: trusted_relationship

During the incident: Deactivated all access associated with First Class Collections
Suspended First Class Collections' access to these products
Collaborating with law enforcement throughout our investigation
Changes made: Offering one year of free credit monitoring services via myTrueIdentity
Recommending consumers review their free credit report
Recommending consumers add a fraud alert to their file
Recommending consumers freeze access to their credit
Source: Quoted from the filing itself, not independently verified.

Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/transunion-20181009.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Oct 9, 2018
Raw hash: 23ccd761249c827891fb9a3ee26e283e8f0a2f20455a16d6420dd6b5effe41a0

Reporting entityTransUnion

Victim entityTransUnion

IncidentThird-Party / Supply Chain

Stated responseDeactivated all access associated with First Class Collections

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov