PhysicalHealthcareFinancial ServicesHealthcareLossCustomer Data InvolvedIdentity (basic)Government IDHealth (basic)PHIMediumContained

HUMANA INC.

bd_2a1f79540eda8b4e · schema v1 · pii pii-v1

Severity

Medium

Discovered

Nov 28, 2012

Filed

Dec 17, 2012

To disclose

19 days

Affected

1state residents only

Confidence

66%

Full breach record for HUMANA INC. →38 incidents on file

Humana Inc. notified the NH AG of a privacy incident where a box of paper files containing member appeals was lost during an office move in Tampa, FL. Files included names, DOBs, Medicare IDs (often SSNs), and clinical info. One NH resident affected. Notification sent Dec 18, 2012. Credit monitoring offered.

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Incident timeline

undetected · 139 days

discovery → filing · 19 days

Jul 12, 2012

Begins

Nov 28, 2012

Discovered

Dec 17, 2012

Filed

vs. sector median

8 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1 affectedView incident

Name: HUMANA INC.
norm: humana
Domain: humana.com

Name: HUMANA INC.
norm: humana
Domain: humana.com
Industry: HealthcarellmFinancial Servicesllm

Discovered: Nov 28, 2012
Breach occurred: Jul 12, 2012
Undetected for: 139 daysoccurrence → discovery
Materiality determined: —
Notification sent: Dec 18, 2012
Affected individuals: 1state-resident count only
Data types: Identity (basic)Government IDHealth (basic)PHI
Attack vector: Unknown
MITRE ATT&CK: T1052 Exfiltration Over Physical Medium
Regulator citations: Notified New Hampshire Department of Justice Office of the Attorney General

During the incident: Sent notification letter to impacted resident
Provided free credit monitoring for one year
Provided free identity theft protection
Enhanced Corporate Procedures for the move process
Changes made: Enhanced Corporate Procedures for the move process
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 19 days(19 days from discovery to filing)
Compliance flags: — (clock not assessable for this source)

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://mm.nh.gov/files/uploads/doj/remote-docs/humana-20121217.pdf
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 17, 2012
Raw hash: e4686c609d58039f50153bbd413cecb6b63c3dd08b29558c2ac962594933d157

Reporting entityHUMANA INC.

Victim entityHUMANA INC.

Incidentdiscovered Nov 28, 2012

Stated responseSent notification letter to impacted resident

Complianceclock not assessable

Extraction provenanceno artifact recorded

Source provenancemm.nh.gov