NEW YORKSocial EngineeringHealthcareFinancial ServicesHealthcarePhishingStolen CredentialsCustomer Data InvolvedIDENTITY_BASICHEALTH_BASICFINANCIAL_ACCOUNTAUTHENTICATIONMediumResolved

METROPOLITAN LIFE INSURANCE CO

bd_16c4dd386abd199f · schema v1 · pii pii-v1

Full breach record for METROPOLITAN LIFE INSURANCE CO →

Metropolitan Life Insurance Company (MetLife) reported to HHS on 2017-07-19 an Unauthorized Access/Disclosure affecting 4,220 individuals. An unauthorized individual used an external phishing email to harvest account credentials from MetLife customers and non-customers, gaining access to ~4,420 online customer accounts. PHI exposed included names, addresses, health policy numbers, and account/authentication information. OCR ultimately determined the incident did not constitute a HIPAA breach as MetLife's own systems were not compromised. MetLife notified affected individuals and provided free credit monitoring. Location of breached information: Other.

HIPAA clock✓ HHS notified

⚠ no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.

⚠ No discovery dateThe OCR public portal omits the discovery date, so the 60-day notification clock cannot be evaluated from this source — only that the filing was submitted.

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed4,220 affectedView incident

Source provenance

Source URL: https://ocrportal.hhs.gov/ocr/breach/breach_report.jsf
DisclosureLens renders the full SEC/HHS filing inline below from the originating regulator’s public record (§4.5 fair report privilege).
Filed at: Jul 19, 2017
Raw hash: ca2b75186f36742a77e5e164b365af5da09d9dc770d91797dd79beea85df6500

Source filing

AI-assisted summary above. The structured extract on this page was generated from the document below. Inspect the source to verify or correct any field.

text/html1.9 KB

Download View at source

Reporting entity

Name: METROPOLITAN LIFE INSURANCE CO
norm: metropolitan life insurance
Domain: metlife.com
Industry: Insurance — Health

Victim entity

Name: METROPOLITAN LIFE INSURANCE CO
norm: metropolitan life insurance
Domain: metlife.com
Industry: Insurance — Health
Industry: Healthcaresource defaultFinancial Servicesllm

Incident

Discovered: Not extracted — the OCR public portal omits it
Materiality determined: —
Notification sent: —
Affected individuals: 4,220
Data types: IDENTITY_BASICHEALTH_BASICFINANCIAL_ACCOUNTAUTHENTICATION
Attack vector: Unauthorized Access
MITRE ATT&CK: T1566 PhishingT1078 Valid Accounts
Threat actor: ExternalFinancial
Regulator citations: HHS OCR investigation; OCR determined incident did not constitute a breach under HIPAA as MetLife's own systems were not compromised.
Initial access: phishing_link

Compliance

Compliance flags: HHS notified
Discovery-date grounding: no discovery dateNo discovery date was extracted, so no notification clock can be evaluated.
Clock breakdown: Statute Window Elapsed Threshold Status
HIPAA
Discovered: not extracted
→ Notified: not extracted
— regulatory submission HHS notified

Statute	Window	Elapsed	Threshold	Status
HIPAA	Discovered: not extracted → Notified: not extracted	—	regulatory submission	HHS notified

Extraction provenance

Status: No extraction artifact recorded for this disclosure.