FLORIDAAccidentalHealthcareHealthcareMisdeliveryBusiness Associate (HIPAA)Customer Data InvolvedPHIHealth (basic)Identity (basic)MediumContained

WellCare Health Plans, Inc.

bd_160bd3331958e862 · schema v1 · pii pii-v1

Severity

Medium

Discovered

Jul 20, 2017

Filed

Aug 11, 2017

To disclose

22 days

Affected

1,214

Confidence

66%

Full breach record for WellCare Health Plans, Inc. →7 incidents on file

WellCare Health Plans, Inc. reported to HHS on 2017-08-11 a Unauthorized Access/Disclosure affecting 1214 individuals. Breached information located on Paper/Films. A business associate, O’Neil Printing, Inc., accidentally sent mislabeled envelopes containing insurance membership identification cards to incorrect addresses between July 13 and July 17, 2017. The mistake was discovered on July 20, 2017.

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HIPAA clock✓ HHS report on time22 days discovery → filing

⚠ unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.

Incident timeline

undetected · 7 days

discovery → filing · 22 days

Jul 13, 2017

Begins

Jul 20, 2017

Discovered

Aug 11, 2017

Filed

vs. sector median

6 wks faster

Tracked as a single-filing incident — the only disclosure on record for this event so far.Confirmed1,214 affectedView incident

Name: WellCare Health Plans, Inc.
norm: wellcare health plans
Industry: Insurance — Health

Name: WellCare Health Plans, Inc.
norm: wellcare health plans
Industry: Insurance — Health
Industry: Healthcaresource default

Discovered: Jul 20, 2017
Breach occurred: Jul 13, 2017 – Jul 17, 2017
Undetected for: 7 daysoccurrence → discovery
Materiality determined: —
Notification sent: —
Affected individuals: 1,214nationwide
Data types: PHIHealth (basic)Identity (basic)
HHS breach type: Unauthorized access or disclosure
Where the data lived: Paper / films
Covered-entity type: Health planBusiness associate involved
Attack vector: Misconfiguration
MITRE ATT&CK: T1530 Data from Cloud Storage Object
Threat actor: Internal
Regulator citations: Notified HHSOCR obtained assurances that the CE implemented the corrective actions listed above
Third party: via O’Neil Printing, Inc.business associate

During the incident: The CE and BA investigated the cause of the breach
The problem was promptly fixed
The BA implemented additional verification steps to prevent similar problems in the future
The CE provided timely breach notification to HHS, the affected individuals, and media outlets throughout the state of Missouri
Mailed self-addressed, stamped envelopes to the individuals who received the mislabeled mail, along with an explanation, so that they could return the incorrectly-received information
Changes made: The BA implemented additional verification steps to prevent similar problems in the future
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 22 days(22 days from discovery to filing)
Compliance flags: HHS report on timeHHS notified
Discovery-date grounding: unattributedNo provenance was recorded for this discovery date and it matches no other date on the record. It may be correct, but it is not independently grounded.
Clock breakdown: Statute Window Elapsed Threshold Status
HIPAA
Discovered: Jul 20, 2017
→ Notified: not extracted
— 60 days HHS report on time
HIPAA
Discovered: Jul 20, 2017
→ Notified: not extracted
— regulatory submission HHS notified

Statute	Window	Elapsed	Threshold	Status
HIPAA	Discovered: Jul 20, 2017 → Notified: not extracted	—	60 days	HHS report on time
HIPAA	Discovered: Jul 20, 2017 → Notified: not extracted	—	regulatory submission	HHS notified

Status: No extraction artifact recorded for this disclosure.

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://ocrportal.hhs.gov/ocr/breach/breach_report.jsf
DisclosureLens renders the full SEC/HHS filing inline below from the originating regulator’s public record (§4.5 fair report privilege).
Filed at: Aug 11, 2017
Raw hash: 2a4dbce98e1dfc204f000f8f2e282dcd97298cc897ee6cf0a601104ddb09ad96

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Reporting entityWellCare Health Plans, Inc.

Victim entityWellCare Health Plans, Inc.

Incidentdiscovered Jul 20, 2017

Stated responseThe CE and BA investigated the cause of the breach

ComplianceHHS report on time

Extraction provenanceno artifact recorded

Source provenanceocrportal.hhs.gov

Source filing