HackingFinancial ServicesFinanceStolen CredentialsCustomer Data InvolvedIdentity (basic)LowContained

THE TRAVELERS INDEMNITY COMPANY

bd_0e32296c121ab0b7 · schema v1 · pii pii-v1

Severity

Low

Discovered

Nov 12, 2021

Filed

Dec 10, 2021

To disclose

28 days

Affected

Not disclosed

Linked

4 filings

Confidence

64%

Full breach record for THE TRAVELERS INDEMNITY COMPANY →2 incidents on file

The Travelers Indemnity Company discovered unauthorized access to its agency portal on November 12, 2021. An unauthorized party used agent credentials to access customer information sourced from a third party between April 2021 and November 17, 2021. Affected data included names, addresses, and other personal information. Travelers contained the incident, reset accounts, notified law enforcement, and offered credit monitoring.

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California clockDiscovered Nov 12, 2021 → Notified Dec 10, 202128d ✓ CA 60-day OK28 days discovery → filing

Incident timeline

undetected · 225 days

discovery → filing · 28 days

Apr 1, 2021

Begins

Nov 12, 2021

Discovered

Dec 10, 2021

Filed

vs. sector median

4 wks faster

This filing is one of 4 filings about the same incident.View merged incident

Linked disclosures

Why this link?

Regulatory filings (3) · sorted by filing gap

Indiana State AGbd_0220bfa3d92a79012021-12-10Verified
Oregon State AGbd_535faad79ce2f6412021-12-10Verified
Massachusetts State AGbd_6becacf957300dbb2021-12-10Verified

Name: THE TRAVELERS INDEMNITY COMPANY
norm: the travelers indemnity

Name: THE TRAVELERS INDEMNITY COMPANY
norm: the travelers indemnity
Industry: Financial Servicesllm

Discovered: Nov 12, 2021
Breach occurred: Apr 1, 2021 – Nov 17, 2021
Undetected for: 225 daysoccurrence → discovery
Materiality determined: —
Notification sent: Dec 10, 2021
Affected individuals: Not disclosed
Data types: Identity (basic)
Attack vector: Unauthorized Access
MITRE ATT&CK: T1078 Valid AccountsT1114 Email Collection
Threat actor: External
Regulator citations: Reporting the event to federal law enforcement
Initial access: valid_credentials

During the incident: Immediately took steps to contain the activity
Resetting the affected online accounts
Launching a thorough investigation
Reporting the event to federal law enforcement
Offering free credit monitoring and identity protection and resolution services, as well as dark web monitoring, with Cyberscout through Identity Force
Changes made: Continually take steps to further enhance our systems
Source: Quoted from the filing itself, not independently verified.

Time to disclose: 28 days(28 days from discovery to filing)
Compliance flags: CA 60-day OK · 28d
Discovery-date grounding: letter-groundedThe discovery date is the detection date narrated in the notification letter — the defensible tier.
Clock breakdown: Statute Window Elapsed Threshold Status
California
Discovered: Nov 12, 2021
→ Notified: Dec 10, 2021
28d 60 days (analyst band, pre-2026 discoveries) CA 60-day OK

Statute	Window	Elapsed	Threshold	Status
California	Discovered: Nov 12, 2021 → Notified: Dec 10, 2021	28d	60 days (analyst band, pre-2026 discoveries)	CA 60-day OK

Status: No extraction artifact recorded for this disclosure.

Filing propagation · 4 filings · 4 states

View merged incident ↗

Indiana State AGDec 10 · first

Oregon State AGDec 10 · first

Massachusetts State AGDec 10 · first

California State AGDec 10 · first · this page

Evidence ladder

Leak-site claim

Attacker assertion only. Establishes: claim date, group, alleged victim.

Press / market report

Unlocks: incident narrative, operational impact. Still no compliance clock.

State AG / regulator filingThis record

Unlocks: discovery date, data types, affected count, compliance clock.

SEC 8-K / victim statement

Unlocks: materiality, stated response, full audit trail. Ceiling removed.

Source URL: https://oag.ca.gov/ecrime/databreach/reports/sb24-548420
DisclosureLens links to the originating regulator URL — full filing bodies are not redistributed from public surfaces (§4.5).
Filed at: Dec 10, 2021
Raw hash: 14a1110beca9f332e4aa7693ae81820b1cccd113bcf5d7d25abc07e77ed8d469

Linked disclosures

Regulatory filings (3) · sorted by filing gap

Reporting entityTHE TRAVELERS INDEMNITY COMPANY

Victim entityTHE TRAVELERS INDEMNITY COMPANY

Incidentdiscovered Nov 12, 2021

Stated responseImmediately took steps to contain the activity

ComplianceCA 60-day OK

Extraction provenanceno artifact recorded

Source provenanceoag.ca.gov